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Message type: E = Error
Message class: O9 - IS-Oil: TD - Scheduling, loading, delivery confirmation
Message number: 812
Message text: Cannot print output from the Create Shipment screen. Go to change
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O9812
- Cannot print output from the Create Shipment screen. Go to change ?The SAP error message O9812, which states "Cannot print output from the Create Shipment screen. Go to change," typically occurs when there is an issue with the output determination for shipment documents in the SAP system. This error can arise due to various reasons, including configuration issues, missing output types, or incorrect settings in the output determination procedure.
Causes:
- Output Type Not Defined: The output type for the shipment document may not be defined or configured correctly in the system.
- Output Condition Records Missing: There may be no condition records for the output type, which means the system does not know when to trigger the output.
- Incorrect Output Determination Procedure: The output determination procedure assigned to the shipment type may not be set up correctly.
- User Authorization Issues: The user may not have the necessary authorizations to print the output.
- Document Status: The shipment document may not be in a status that allows printing.
Solutions:
Check Output Type Configuration:
- Go to the transaction code
NACE
to check the output types for shipment documents.- Ensure that the output type you are trying to use is defined and configured correctly.
Create Condition Records:
- If the output type is defined but lacks condition records, create the necessary condition records using transaction code
NACE
or the relevant transaction for your output type.Review Output Determination Procedure:
- Verify that the output determination procedure assigned to the shipment type is correct and includes the necessary output types.
Check User Authorizations:
- Ensure that the user has the necessary authorizations to execute the print function for shipment documents.
Document Status:
- Check the status of the shipment document. Ensure that it is in a status that allows for printing. If the document is incomplete or in a locked status, it may not be printable.
Testing:
- After making the necessary changes, test the output again to see if the issue is resolved.
Related Information:
NACE
- Output Types ConfigurationVL02N
- Change ShipmentVL03N
- Display ShipmentIf the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further investigation.
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