How To Fix O9387 - Input incorrect. Metered qty. does not correspond to possible load qty.

SAP Error Message - Details

• Message type: E = Error

• Message class: O9 - IS-Oil: TD - Scheduling, loading, delivery confirmation

• Message number: 387

• Message text: Input incorrect. Metered qty. does not correspond to possible load qty.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message O9387 - Input incorrect. Metered qty. does not correspond to possible load qty. ?

  The SAP error message O9387, which states "Input incorrect. Metered qty. does not correspond to possible load qty," typically occurs in the context of utilities or energy management modules within SAP, particularly when dealing with metered quantities and load quantities in billing or data processing scenarios.
  Cause:
  This error usually arises due to one of the following reasons:
  
  
  Mismatch in Quantities: The metered quantity entered does not match the expected load quantity. This could be due to incorrect data entry or discrepancies in the measurement data.
  
  
  Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the actual data being processed. This could include settings related to measurement points, load profiles, or billing parameters.
  
  
  Data Integrity Issues: There might be issues with the underlying data, such as missing or incorrect records in the database that are causing the system to misinterpret the quantities.
  
  
  Incorrect Calculation Logic: The logic used to calculate the possible load quantity may not be functioning correctly, leading to discrepancies.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Verify Input Data: Check the metered quantity you are entering and ensure it is correct. Compare it with the expected load quantity to identify any discrepancies.
  
  
  Check Configuration Settings: Review the configuration settings related to the measurement points and load profiles in the SAP system. Ensure that they are set up correctly and align with the actual data.
  
  
  Data Validation: Perform a data validation check to ensure that all relevant records are present and accurate. Look for any missing or incorrect entries in the database.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling metered quantities and load quantities. This may provide insights into any additional checks or configurations needed.
  
  
  Debugging: If you have access to technical resources, consider debugging the process to identify where the mismatch is occurring. This may involve looking at the underlying code or logic that processes the quantities.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT team for further assistance. They may have additional tools or insights to help resolve the issue.
  
  
  Related Information:
  
  SAP Modules: This error is often encountered in modules related to Utilities (IS-U), Energy Data Management, or Billing.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as EL31 for meter reading or EA00 for billing.
  User Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify and resolve the cause of the O9387 error in SAP.