How To Fix O9356 - Material on board &1 is not the same as material &2 in delivery item

SAP Error Message - Details

• Message type: E = Error

• Message class: O9 - IS-Oil: TD - Scheduling, loading, delivery confirmation

• Message number: 356

• Message text: Material on board &1 is not the same as material &2 in delivery item

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message O9356 - Material on board &1 is not the same as material &2 in delivery item ?

  The SAP error message O9356 indicates a mismatch between the material that is currently on board (in transit) and the material specified in the delivery item. This error typically occurs during the process of goods movement, such as when trying to post a goods issue or during the delivery process in logistics.
  Cause:
  
  Material Mismatch: The material that is being processed (on board) does not match the material that is specified in the delivery item. This can happen if there was an error in the delivery creation or if the wrong material was loaded onto the transport.
  Incorrect Delivery Item: The delivery item may have been incorrectly configured or modified, leading to a mismatch with the material that is physically present.
  Data Entry Errors: Manual data entry errors during the creation of the delivery or during the goods movement can lead to this issue.
  System Configuration Issues: There may be configuration issues in the SAP system that are causing the mismatch.
  
  Solution:
  
  Verify Material Numbers: Check the material numbers in the delivery item and the material that is on board. Ensure that they match exactly.
  Check Delivery Document: Review the delivery document to ensure that the correct materials were included and that there are no discrepancies.
  Correct the Delivery Item: If the delivery item is incorrect, you may need to adjust it to reflect the correct material. This can involve changing the delivery item or creating a new delivery if necessary.
  Repost Goods Movement: If the material on board is correct, you may need to repost the goods movement to ensure that the system reflects the correct information.
  Consult with IT Support: If the issue persists, it may be necessary to consult with your SAP support team or IT department to investigate any underlying configuration issues or to check for any system errors.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VL01N (Create Outbound Delivery), VL02N (Change Outbound Delivery), and MIGO (Goods Movement) to manage deliveries and goods movements.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions for specific scenarios.
  Documentation: Review SAP documentation related to logistics and delivery processes to ensure compliance with best practices and to understand the implications of material handling in SAP.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.