How To Fix O9253 - Only one reason code per delivery item & & for POD possible.

SAP Error Message - Details

• Message type: E = Error

• Message class: O9 - IS-Oil: TD - Scheduling, loading, delivery confirmation

• Message number: 253

• Message text: Only one reason code per delivery item & & for POD possible.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message O9253 - Only one reason code per delivery item & & for POD possible. ?

  The SAP error message O9253 "Only one reason code per delivery item & & for POD possible" typically occurs in the context of Proof of Delivery (POD) processing in SAP. This error indicates that there is an attempt to assign multiple reason codes to a single delivery item, which is not allowed.
  Cause:
  
  Multiple Reason Codes: The primary cause of this error is that the system is trying to assign more than one reason code to a single delivery item. In SAP, each delivery item can only have one reason code associated with it for POD purposes.
  Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the business process requirements, leading to this error.
  Data Entry Errors: Users may inadvertently select multiple reason codes during the POD process, triggering this error.
  
  Solution:
  
  Review Reason Codes: Check the delivery item in question and ensure that only one reason code is assigned. If multiple reason codes are present, remove the additional ones.
  Adjust Configuration: If the business process requires multiple reason codes, consider reviewing the configuration settings in SAP to see if adjustments can be made to accommodate this requirement. However, note that the standard behavior allows only one reason code per delivery item.
  User Training: Provide training to users on how to correctly assign reason codes during the POD process to prevent this error from occurring in the future.
  Error Handling: Implement error handling procedures to catch this error early in the process, allowing users to correct it before finalizing the POD.
  
  Related Information:
  
  SAP Documentation: Refer to the SAP Help Portal or specific SAP notes related to POD and delivery processing for more detailed information on handling reason codes.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VL03N (Display Outbound Delivery) or VL02N (Change Outbound Delivery) to review and modify delivery items.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By addressing the root cause of the error and ensuring proper training and configuration, you can effectively resolve the O9253 error in SAP.