How To Fix O8627 - Update Table OIGSMS key &1 failed (RC = &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: O8 - IS-Oil: TD Transportation and Distribution

• Message number: 627

• Message text: Update Table OIGSMS key &1 failed (RC = &2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message O8627 - Update Table OIGSMS key &1 failed (RC = &2) ?

  The SAP error message O8627 indicates that there was a failure in updating the table OIGSMS, which is related to the SAP Oil and Gas industry solution. The error message provides two key pieces of information: the key that failed to update (represented by &1) and the return code (RC) that indicates the nature of the failure (represented by &2).
  Causes:
  
  Data Integrity Issues: The key value being used for the update may not exist in the table, or there may be constraints preventing the update (e.g., foreign key constraints).
  Locking Issues: The table may be locked by another transaction, preventing the update from being executed.
  Authorization Issues: The user executing the update may not have the necessary authorizations to perform the operation on the table.
  Database Issues: There may be underlying database issues, such as connectivity problems or database corruption.
  Custom Code: If there are custom enhancements or modifications in the system, they may be causing the update to fail.
  
  Solutions:
  
  Check Key Validity: Verify that the key value (&1) exists in the OIGSMS table and that it is valid for the operation you are trying to perform.
  Review Lock Entries: Use transaction code SM12 to check for any locks on the OIGSMS table. If there are locks, you may need to wait for the other transaction to complete or resolve the lock.
  Authorization Check: Ensure that the user has the necessary authorizations to update the OIGSMS table. You can check this using transaction SU53 after the error occurs.
  Analyze Return Code: Investigate the return code (&2) to understand the specific reason for the failure. Different return codes can indicate different issues.
  Check Custom Code: If there are any custom developments related to the OIGSMS table, review the code for potential issues that could lead to the update failure.
  Database Health Check: If you suspect database issues, perform a health check on the database and consult with your database administrator.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (for lock entries), SU53 (for authorization checks), and SE11 (for data dictionary to check table structure).
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to the OIGSMS table or the specific error message.
  Logs and Traces: Check application logs (transaction SLG1) and system logs (transaction SM21) for additional information that may help diagnose the issue.
  
  If the problem persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.