How To Fix O8625 - Delete Table OIGSVCS key &1 failed (RC = &2)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: O8 - IS-Oil: TD Transportation and Distribution

  • Message number: 625

  • Message text: Delete Table OIGSVCS key &1 failed (RC = &2)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message O8625 - Delete Table OIGSVCS key &1 failed (RC = &2) ?

    The SAP error message O8625, which states "Delete Table OIGSVCS key &1 failed (RC = &2)," typically occurs when there is an issue with deleting an entry from the OIGSVCS table in the SAP system. This table is often related to service management or service order processing.

    Cause:

    1. Key Not Found: The key specified in the error message (&1) may not exist in the OIGSVCS table, leading to a failure in the delete operation.
    2. Foreign Key Constraints: There may be foreign key constraints preventing the deletion of the record. If other tables reference the record you are trying to delete, the system will not allow the deletion.
    3. Authorization Issues: The user executing the delete operation may not have the necessary authorizations to perform this action.
    4. Database Locking: The record may be locked by another transaction, preventing the delete operation from completing.
    5. Incorrect RC Value: The return code (&2) can provide additional context about the failure. For example, a return code of 0 typically indicates success, while other codes may indicate specific errors.

    Solution:

    1. Check Key Existence: Verify that the key you are trying to delete actually exists in the OIGSVCS table. You can do this by querying the table directly.
    2. Review Foreign Key Constraints: Check if there are any foreign key constraints that might be preventing the deletion. You may need to delete or update related records in other tables first.
    3. Authorization Check: Ensure that the user has the necessary authorizations to delete records from the OIGSVCS table. You may need to consult with your SAP security team.
    4. Check for Locks: Use transaction codes like SM12 to check for any locks on the record you are trying to delete. If a lock exists, you may need to wait for the other transaction to complete or resolve the lock.
    5. Analyze Return Code: Investigate the return code (&2) to understand the specific reason for the failure. You can refer to SAP documentation or support for details on specific return codes.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE16 (Data Browser), and SM12 (Lock Entries) to help diagnose and resolve the issue.
    • SAP Notes: Check the SAP Support Portal for any notes related to the OIGSVCS table or the specific error message. There may be patches or updates that address known issues.
    • Debugging: If you have access to development tools, consider debugging the program or function module that is attempting to perform the delete operation to gain deeper insights into the failure.

    If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.

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