How To Fix O8538 - No driver found that matches the criteria specified

SAP Error Message - Details

• Message type: E = Error

• Message class: O8 - IS-Oil: TD Transportation and Distribution

• Message number: 538

• Message text: No driver found that matches the criteria specified

What causes this issue?

There are no drivers in the system that match the selection options
specified.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Return to the Select Options screen and expand the search.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message O8538 - No driver found that matches the criteria specified ?

  The SAP error message O8538 ("No driver found that matches the criteria specified") typically occurs in the context of SAP's output management system, particularly when trying to print or generate output for documents. This error indicates that the system is unable to find a suitable output driver that matches the criteria defined in the output settings.
  Causes:
  
  Missing Output Device: The specified output device may not be defined in the SAP system.
  Incorrect Output Device Configuration: The output device may not be configured correctly or may not support the required format.
  Driver Not Installed: The necessary printer driver may not be installed on the SAP system or the application server.
  Output Type Mismatch: The output type specified may not have a corresponding driver available.
  User Authorization Issues: The user may not have the necessary authorizations to access the specified output device.
  
  Solutions:
  
  
  Check Output Device Configuration:
  
  Go to transaction code SPAD (Spool Administration) and verify that the output device you are trying to use is correctly configured.
  Ensure that the device type is appropriate for the type of output you are trying to generate.
  
  
  
  Verify Driver Installation:
  
  Ensure that the required printer drivers are installed on the SAP application server. You may need to consult with your system administrator or basis team to confirm this.
  
  
  
  Check Output Type Settings:
  
  Review the output type settings in transaction NACE (Output Types) to ensure that the output type you are using is correctly configured and has a valid driver associated with it.
  
  
  
  User Authorizations:
  
  Check if the user has the necessary authorizations to access the output device. This can be done by reviewing the user's roles and authorizations.
  
  
  
  Test Output Device:
  
  Use the SPAD transaction to test the output device. This can help identify if the device is functioning correctly.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or consult with SAP support for any specific notes related to the error message O8538.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SPAD: Spool Administration
  NACE: Output Types
  SP01: Spool Request Overview
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  By following these steps, you should be able to identify and resolve the cause of the O8538 error in your SAP system. If the issue persists, consider reaching out to SAP support for further assistance.