How To Fix O3457 - Transaction quantity is zero, all additional quantities are set to zero

SAP Error Message - Details

• Message type: E = Error

• Message class: O3 - IS-Oil: HPM messages (goods movements, QCI, deliveries)

• Message number: 457

• Message text: Transaction quantity is zero, all additional quantities are set to zero

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message O3457 - Transaction quantity is zero, all additional quantities are set to zero ?

  The SAP error message O3457, which states "Transaction quantity is zero, all additional quantities are set to zero," typically occurs in the context of inventory management or material movements. This error indicates that the system has detected a transaction where the quantity being processed is zero, which is not valid for the operation being performed.
  Cause:
  
  Zero Quantity Entry: The most common cause is that a user has attempted to post a transaction (such as a goods movement, transfer posting, or inventory adjustment) with a quantity of zero.
  Incorrect Data Entry: There may be a mistake in the data entry process, where the quantity field was left blank or incorrectly set to zero.
  System Configuration: In some cases, the configuration of the material type or movement type may not allow for zero quantities.
  Batch Management: If batch management is enabled, and the batch being processed has no stock, it may lead to this error.
  
  Solution:
  
  Check Quantity: Ensure that the quantity being entered in the transaction is greater than zero. If you intended to move or adjust stock, make sure to enter a valid quantity.
  Review Transaction Type: Verify that the transaction type you are using allows for the operation you are trying to perform. Some movement types may not permit zero quantities.
  Data Entry Validation: Implement validation checks in the data entry process to prevent users from entering zero quantities.
  Batch and Stock Check: If applicable, check the stock levels and batch information to ensure that there is stock available for the transaction.
  Consult Documentation: Review SAP documentation or help files related to the specific transaction you are trying to execute for any additional requirements or constraints.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the relevant transaction codes (e.g., MIGO for goods movements, MB1A for goods issues) and their specific requirements.
  Movement Types: Understand the movement types being used and their configurations in the system, as some may have restrictions on zero quantities.
  User Training: Provide training for users on how to correctly enter quantities in SAP to minimize errors.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  
  If the problem persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in inventory management.