How To Fix O3356 - Line & (OIL-material &): Additional quantity table is empty

SAP Error Message - Details

• Message type: E = Error

• Message class: O3 - IS-Oil: HPM messages (goods movements, QCI, deliveries)

• Message number: 356

• Message text: Line & (OIL-material &): Additional quantity table is empty

What causes this issue?

Before the system posts a material document for a Hydrocarbon Product
Management material, it performs the following consistency checks:
- For each unit of measure in the Unit of Measure Group a line item
has to be present in the appendix table (table MSEGO2)
- For each unit of measure in table MSEG that is not initial a line
item has to be present in the appendix table (table MSEGO2) and the
corresponding quantities have to be identical.
This way, inconsistent stock level updates can be prevented.

System Response

The system stops processing.

How to fix this error?

If you can reproduce the error, contact your system administrator.

Procedure for System Administrators

The inconsistency can have several reasons, for example :
- Incorrect postings from external systems using function module
MB_CREATE_GOODS_MOVEMENT
- Handling errors
- Application programming errors

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message O3356 - Line & (OIL-material &): Additional quantity table is empty ?

  The SAP error message O3356, which states "Line & (OIL-material &): Additional quantity table is empty," typically occurs in the context of the Oil and Gas industry within SAP, particularly when dealing with the management of materials and quantities in the system.
  Cause:
  This error usually arises when the system expects additional quantity information for a specific material (in this case, an oil material) but finds that the relevant data is missing or not populated in the additional quantity table. This can happen due to several reasons, including:
  
  Missing Data Entry: The additional quantity data for the material has not been entered or saved in the system.
  Configuration Issues: There may be configuration issues in the system that prevent the additional quantity table from being populated correctly.
  Data Migration Issues: If data was migrated from another system, there may have been issues during the migration process that resulted in missing entries.
  User Authorization: The user may not have the necessary permissions to view or enter data in the additional quantity table.
  
  Solution:
  To resolve the O3356 error, you can take the following steps:
  
  
  Check Data Entry: Verify that the additional quantity data for the specified material is correctly entered in the system. You can do this by navigating to the relevant transaction or table where this data is maintained.
  
  
  Review Configuration: Ensure that the configuration settings for the material management module are correctly set up to allow for additional quantity entries. This may involve checking the settings in the customizing (SPRO) area of SAP.
  
  
  Data Migration Review: If the issue arose after a data migration, review the migration logs and processes to ensure that all necessary data was transferred correctly.
  
  
  User Permissions: Check the user roles and authorizations to ensure that the user has the necessary permissions to access and modify the additional quantity table.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling additional quantity tables in the context of oil materials.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing materials and quantities, such as MM01 (Create Material), MM02 (Change Material), and MM03 (Display Material).
  Tables: Understand the relevant tables that store additional quantity information, such as MARA (General Material Data) and MBEW (Material Valuation).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or patches that address known issues.
  
  By following these steps, you should be able to identify the root cause of the O3356 error and implement a solution to resolve it.