How To Fix O3343 - Technical table entries are missing; QCI cannot perform any conversion

SAP Error Message - Details

• Message type: E = Error

• Message class: O3 - IS-Oil: HPM messages (goods movements, QCI, deliveries)

• Message number: 343

• Message text: Technical table entries are missing; QCI cannot perform any conversion

What causes this issue?

The system attempts to read the contents of Table OIB07. No entries were
found. The Quantity Conversion Interface (QCI) cannot perform any
conversion calculation.

System Response

The system stops processing.

How to fix this error?

Maintain Table OIB07 with the necessary entries (Transaction O589). SAP
delivers all required entries within the OILD46BHPM piece list
(technical table entry list) for release 4.6B and OILD46CHPM for
release 4.6C. For subsequent releases, check the IS OIL installation
manual.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message O3343 - Technical table entries are missing; QCI cannot perform any conversion ?

  The SAP error message O3343 indicates that there are missing technical table entries, which prevents the Quality Inspection (QI) component from performing any conversions. This error typically arises in the context of Quality Management (QM) processes, particularly when dealing with quality inspection lots or characteristics.
  Cause:
  The error is usually caused by one or more of the following issues:
  
  Missing Entries in Technical Tables: The required entries in the technical tables that are necessary for the Quality Inspection process are missing. This could be due to incomplete configuration or data migration issues.
  Incorrect Configuration: The configuration settings for Quality Management or the specific inspection characteristics may not be set up correctly.
  Data Inconsistencies: There may be inconsistencies in the data that are causing the system to be unable to find the necessary entries for conversion.
  
  Solution:
  To resolve the O3343 error, you can take the following steps:
  
  
  Check Configuration:
  
  Verify the configuration settings for Quality Management in your SAP system. Ensure that all necessary settings for inspection types, characteristics, and other related configurations are correctly set up.
  
  
  
  Review Technical Tables:
  
  Check the relevant technical tables (such as QCI-related tables) to ensure that all required entries are present. You can use transaction codes like SE11 (Data Dictionary) to view the tables.
  Common tables to check include:
  
  QAMT (Quality Management: Inspection Characteristics)
  QAMT_T (Quality Management: Inspection Characteristics Texts)
  QCI (Quality Inspection: Characteristics)
  
  
  
  
  
  Data Consistency Check:
  
  Run consistency checks to identify any inconsistencies in the data that may be causing the issue. You can use transaction codes like QC01 (Create Inspection Lot) to see if the issue persists when creating new inspection lots.
  
  
  
  Recreate Missing Entries:
  
  If you identify missing entries in the technical tables, you may need to recreate them. This could involve entering the necessary data manually or using a data migration tool if the data was supposed to be migrated from another system.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that can resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after performing the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP QM, such as:
  
  QA01: Create Inspection Lot
  QA02: Change Inspection Lot
  QA03: Display Inspection Lot
  
  
  Documentation: Review SAP documentation related to Quality Management and Quality Inspection processes for a better understanding of the configuration and data requirements.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the O3343 error in your SAP system.