How To Fix O3167 - Additional quantity in & not found, internal processing error

SAP Error Message - Details

• Message type: E = Error

• Message class: O3 - IS-Oil: HPM messages (goods movements, QCI, deliveries)

• Message number: 167

• Message text: Additional quantity in & not found, internal processing error

What causes this issue?

A quantity for a unit of measure has not been found in the internal
quantity table for the additional quantities.

System Response

Error. The system stops processing

How to fix this error?

Contact your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message O3167 - Additional quantity in & not found, internal processing error ?

  The SAP error message O3167 ("Additional quantity in & not found, internal processing error") typically occurs in the context of inventory management or material management processes, particularly when dealing with goods movements, stock transfers, or inventory adjustments. This error indicates that the system is unable to find the expected additional quantity for a specific material or transaction.
  Causes:
  
  Data Inconsistency: There may be inconsistencies in the inventory data, such as missing or incorrect entries in the material master or stock overview.
  Transaction Errors: The error can occur if there are issues with the transaction being processed, such as incorrect movement types or missing data.
  Configuration Issues: Incorrect configuration settings in the material management module can lead to this error.
  Batch Management: If batch management is enabled, the error may arise from issues related to batch numbers or batch quantities.
  User Authorizations: Lack of proper authorizations for the user performing the transaction can also lead to this error.
  
  Solutions:
  
  Check Material Master Data: Verify that the material master data is complete and accurate. Ensure that all necessary fields are filled out correctly.
  Review Stock Overview: Use transaction codes like MMBE to check the stock overview for the material in question. Look for any discrepancies in the stock levels.
  Analyze Transaction Logs: Check the transaction logs for any additional error messages or warnings that may provide more context about the issue.
  Reprocess the Transaction: If the error occurred during a specific transaction, try to reprocess it after ensuring that all data is correct.
  Check Movement Types: Ensure that the movement types being used are appropriate for the transaction and that they are configured correctly in the system.
  Batch Management: If applicable, verify that the batch numbers and quantities are correctly assigned and that the batches exist in the system.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it appears to be a bug or a deeper system issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MMBE (Stock Overview), MB1A (Goods Withdrawal), MB1B (Transfer Posting), and MB1C (Other Goods Receipts).
  SAP Documentation: Review SAP documentation related to inventory management and material management for best practices and troubleshooting steps.
  User Authorizations: Ensure that users have the necessary authorizations to perform the transactions they are attempting.
  
  By following these steps, you should be able to identify the root cause of the O3167 error and implement a solution to resolve it.