How To Fix O3032 - Quantity Conversion Interface: Func. Module Subroutine & not responding

SAP Error Message - Details

• Message type: E = Error

• Message class: O3 - IS-Oil: HPM messages (goods movements, QCI, deliveries)

• Message number: 032

• Message text: Quantity Conversion Interface: Func. Module Subroutine & not responding

What causes this issue?

The subroutine name in Table OIB04 is spelled incorrectly, or the system
being called is not responding in the time allowed.

System Response

This is an error and the system cannot proceed.

How to fix this error?

Check the spelling of the path and module name in Table OIB04 (Trans.
O588). If the spelling is correct, then contact your system
administrator. Try the same transaction and the same system functions
again. If that fails, it could be that a "time-out" is the problem.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message O3032 - Quantity Conversion Interface: Func. Module Subroutine & not responding ?

  The SAP error message O3032, which states "Quantity Conversion Interface: Func. Module Subroutine & not responding," typically indicates an issue with the quantity conversion process in SAP. This error can occur in various scenarios, such as during the processing of materials, inventory management, or when dealing with unit conversions in transactions.
  Causes:
  
  Function Module Issues: The function module responsible for quantity conversion may not be responding due to performance issues, coding errors, or it may be missing.
  Configuration Problems: Incorrect configuration in the unit of measure settings or in the material master data can lead to this error.
  System Performance: If the SAP system is experiencing performance issues, it may lead to timeouts or unresponsive function modules.
  Data Issues: Inconsistent or corrupt data in the material master or related tables can also trigger this error.
  Authorization Issues: Lack of proper authorizations for the user executing the transaction can sometimes lead to unexpected behavior.
  
  Solutions:
  
  Check Function Module: Verify the function module mentioned in the error message. You can use transaction SE37 to check its status and ensure it is active and functioning correctly.
  Review Configuration: Ensure that the unit of measure settings in the material master and other related configurations are correct. Check transaction OME1 for unit of measure settings.
  Performance Monitoring: Monitor the system performance using transaction ST22 (dump analysis) or SM21 (system log) to identify any underlying issues that may be affecting the function module's performance.
  Data Consistency Check: Run consistency checks on the material master data to ensure there are no corrupt entries. You can use transaction MM02 to review and correct any inconsistencies.
  User Authorizations: Ensure that the user has the necessary authorizations to execute the function module and perform the required operations.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE37 (Function Module), MM02 (Change Material), and OME1 (Unit of Measure).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, especially if it is impacting business operations.
  
  By following these steps, you should be able to diagnose and resolve the O3032 error in SAP.