How To Fix NHCF_MAPPING014 - Internal encounter number not found for external ID &1

SAP Error Message - Details

• Message type: E = Error

• Message class: NHCF_MAPPING - Messages for service enablement layer in HCF

• Message number: 014

• Message text: Internal encounter number not found for external ID &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message NHCF_MAPPING014 - Internal encounter number not found for external ID &1 ?

  The SAP error message NHCF_MAPPING014, which states "Internal encounter number not found for external ID &1," typically occurs in the context of healthcare-related modules, particularly when dealing with patient encounters or health records. This error indicates that the system is unable to find a corresponding internal encounter number for the provided external ID.
  Cause:
  
  Data Mismatch: The external ID provided does not match any existing records in the system. This could be due to incorrect data entry or a missing record.
  Integration Issues: If the external ID is coming from an external system (like an EHR or another database), there may be issues with data synchronization or integration.
  Configuration Issues: There may be configuration settings in the SAP system that are not correctly set up to handle the mapping between external IDs and internal encounter numbers.
  Deleted or Inactive Records: The encounter associated with the external ID may have been deleted or marked as inactive.
  
  Solution:
  
  Verify External ID: Check the external ID for any typographical errors or discrepancies. Ensure that it is the correct ID that should correspond to an internal encounter.
  Check Database Records: Use transaction codes like SE16 or SE11 to look up the relevant tables (e.g., the encounter or patient tables) to see if the internal encounter number exists for the given external ID.
  Data Synchronization: If the external ID is from another system, ensure that the data synchronization processes are functioning correctly. This may involve checking middleware or integration tools.
  Consult Configuration: Review the configuration settings related to encounter mapping in the SAP system. Ensure that the mapping between external and internal IDs is correctly set up.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP documentation for further troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE16 (Data Browser), SE11 (Data Dictionary), and others that may help in diagnosing the issue.
  SAP Notes: Check the SAP Support Portal for any notes or patches related to this error message. There may be known issues or updates that address this specific error.
  Documentation: Review SAP documentation related to the healthcare module you are using, as it may provide insights into how external IDs are managed and mapped to internal records.
  
  By following these steps, you should be able to identify the root cause of the NHCF_MAPPING014 error and implement a solution.