How To Fix NHCF_MAPPING010 - Internal case number not found for external ID &1 and hospital party &2

SAP Error Message - Details

• Message type: E = Error

• Message class: NHCF_MAPPING - Messages for service enablement layer in HCF

• Message number: 010

• Message text: Internal case number not found for external ID &1 and hospital party &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message NHCF_MAPPING010 - Internal case number not found for external ID &1 and hospital party &2 ?

  The SAP error message NHCF_MAPPING010 indicates that the system is unable to find an internal case number associated with a given external ID and hospital party. This error typically arises in the context of healthcare applications within SAP, particularly when dealing with case management or patient records.
  Cause:
  
  Missing Mapping: The external ID provided does not have a corresponding internal case number in the system. This could be due to data not being properly imported or mapped.
  Incorrect External ID: The external ID or hospital party information may have been entered incorrectly, leading to a mismatch.
  Data Synchronization Issues: If the system relies on data from external sources, there may be synchronization issues that prevent the internal case number from being created or updated.
  Configuration Issues: There may be configuration settings in the SAP system that are not set up correctly, affecting how external IDs are mapped to internal case numbers.
  
  Solution:
  
  Verify External ID: Check the external ID and hospital party information for accuracy. Ensure that they are entered correctly and correspond to existing records.
  Check Mapping Configuration: Review the mapping configuration in the SAP system to ensure that it is set up correctly to link external IDs to internal case numbers.
  Data Import/Export: If the data is imported from an external system, ensure that the import process is functioning correctly and that all necessary data is being transferred.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance on how to resolve mapping issues related to case numbers.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for assistance. Provide them with the error message details and any relevant context to help diagnose the issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches that could resolve the issue.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that may help in troubleshooting or managing case mappings (e.g., transaction codes related to patient management or case management).
  User Roles and Permissions: Ensure that the user has the necessary permissions to access and modify case mappings in the system.
  
  By following these steps, you should be able to identify the root cause of the NHCF_MAPPING010 error and implement a solution to resolve it.