How To Fix N2M025 - Display quantity unit cannot be determined (sales-side contract)

SAP Error Message - Details

• Message type: E = Error

• Message class: N2M - Global Trade: Item Category Management

• Message number: 025

• Message text: Display quantity unit cannot be determined (sales-side contract)

What causes this issue?

In association management, the display unit of measure is to be
determined for trading contract &V1&, item &V2&.

System Response

The settings for contract type &V3& mean that trading contract &V1& is
an sales-order-side contract.
The purchase-order-side unit of measure is set as the display unit of
measure for association group &V4&.
Because of this discrepancy, the display unit of measure cannot be
determined.
Processing is terminated.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message N2M025 - Display quantity unit cannot be determined (sales-side contract) ?

  The SAP error message N2M025, which states "Display quantity unit cannot be determined (sales-side contract)," typically occurs in the context of sales contracts or sales order processing. This error indicates that the system is unable to determine the appropriate quantity unit for displaying the contract or order details.
  Causes:
  
  Missing or Incorrect Configuration: The quantity unit may not be properly configured in the material master or sales document settings.
  Incomplete Master Data: The material or product associated with the sales-side contract may have incomplete or missing data, such as the base unit of measure.
  Sales Document Type Issues: The sales document type being used may not be set up correctly to handle the quantity units.
  Unit of Measure Conversion Issues: If there are conversions between different units of measure, the system may not be able to resolve them correctly.
  Customizations or Enhancements: Custom code or enhancements in the SAP system may interfere with the standard processing of quantity units.
  
  Solutions:
  
  
  Check Material Master Data:
  
  Go to the material master (transaction code MM03) and verify that the base unit of measure is correctly defined.
  Ensure that the sales organization data is complete and accurate.
  
  
  
  Review Sales Document Configuration:
  
  Check the configuration of the sales document type in transaction code VOTXN. Ensure that the quantity unit settings are correctly defined.
  
  
  
  Verify Unit of Measure Settings:
  
  Check the unit of measure settings in transaction code CUNI to ensure that the necessary units are defined and that conversions are set up correctly.
  
  
  
  Check for Custom Code:
  
  If there are any custom enhancements or user exits that might affect the determination of quantity units, review and test them to ensure they are functioning as expected.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional guidance.
  
  
  
  Testing:
  
  After making any changes, perform tests to ensure that the error no longer occurs and that the sales-side contract can be processed correctly.
  
  
  
  Related Information:
  
  Transaction Codes: MM03 (Material Master), VOTXN (Sales Document Types), CUNI (Unit of Measure).
  SAP Support: If the issue persists after checking the above areas, consider reaching out to SAP Support for further assistance.
  Documentation: Review SAP documentation related to sales contracts and unit of measure handling for additional insights.
  
  By following these steps, you should be able to identify the root cause of the N2M025 error and implement a solution to resolve it.