How To Fix N2M012 - Internal error occurred


SAP Error Message - Details

  • Message type: E = Error

  • Message class: N2M - Global Trade: Item Category Management

  • Message number: 012

  • Message text: Internal error occurred

  • Show details Hide details
  • What causes this issue?

    An internal error occurred.

    System Response

    The function is terminated.

    How to fix this error?

    INCLUDE ISR_VERWALTUNG

    Procedure for System Administrators

    Please contact SAP.
    The error relates to function module &v1&, at point &v2&.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message N2M012 - Internal error occurred ?

    The SAP error message N2M012 ("Internal error occurred") is a generic error message that indicates an unexpected issue has occurred within the SAP system. This type of error can arise from various underlying causes, and it may not provide specific details about the root cause. Here are some common causes, potential solutions, and related information:

    Common Causes:

    1. System Configuration Issues: Incorrect or incomplete configuration settings in the SAP system can lead to internal errors.
    2. Data Inconsistencies: Corrupted or inconsistent data in the database can trigger internal errors during processing.
    3. Program Errors: Bugs or issues in custom ABAP programs or standard SAP programs can result in this error.
    4. Performance Issues: System performance problems, such as memory shortages or database locks, can lead to unexpected errors.
    5. Transport Issues: Problems during the transport of changes from one system to another can cause inconsistencies that lead to errors.

    Potential Solutions:

    1. Check System Logs: Review the system logs (transaction codes SLG1 or ST22) for more detailed error messages or dumps that can provide insights into the cause of the error.
    2. Analyze Short Dumps: Use transaction ST22 to analyze any short dumps that occurred around the same time as the error. This can help identify the specific program or function module that caused the issue.
    3. Review Configuration: Verify the configuration settings related to the transaction or process you were executing when the error occurred. Ensure that all necessary settings are correctly configured.
    4. Data Consistency Checks: Run data consistency checks or reports to identify and correct any inconsistencies in the data.
    5. Debugging: If you have access to the ABAP code, consider debugging the program to identify where the error occurs.
    6. SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches or updates.
    7. Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs or dumps.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), ST22 (Dump Analysis), and SM21 (System Log) to gather more information about the error.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • Documentation: Review SAP documentation related to the specific module or functionality you were using when the error occurred.

    Since N2M012 is a generic error, the specific resolution may vary based on the context in which it occurs. Always ensure that you have proper backups and follow best practices when making changes to the system.

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