How To Fix /MVA/AMR_PM_ERRORS021 - The bonus-malus object for coverage (&1) is inactive


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /MVA/AMR_PM_ERRORS -

  • Message number: 021

  • Message text: The bonus-malus object for coverage (&1) is inactive

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /MVA/AMR_PM_ERRORS021 - The bonus-malus object for coverage (&1) is inactive ?

    The SAP error message /MVA/AMR_PM_ERRORS021 indicates that the bonus-malus object for a specific coverage is inactive. This error typically arises in the context of insurance or financial services modules within SAP, particularly when dealing with premium calculations or adjustments based on bonus-malus systems.

    Cause:

    1. Inactive Bonus-Malus Object: The primary cause of this error is that the bonus-malus object associated with the specified coverage is not active in the system. This could be due to configuration settings or the object being deactivated intentionally or unintentionally.
    2. Configuration Issues: There may be issues in the configuration of the bonus-malus system, such as missing entries or incorrect settings in the customizing tables.
    3. Data Integrity Issues: The data related to the bonus-malus object may be incomplete or corrupted, leading to the system not recognizing it as active.

    Solution:

    1. Activate the Bonus-Malus Object:

      • Navigate to the configuration settings for the bonus-malus system in SAP.
      • Check the status of the bonus-malus object for the specified coverage. If it is inactive, activate it.
      • Ensure that all necessary parameters and settings are correctly configured.
    2. Review Configuration Settings:

      • Go to the customizing transaction (usually SPRO) and check the settings under the relevant insurance or financial services module.
      • Verify that the bonus-malus object is correctly defined and linked to the appropriate coverage.
    3. Check for Data Integrity:

      • Review the data entries related to the bonus-malus object to ensure they are complete and accurate.
      • If necessary, correct any discrepancies or missing information.
    4. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidance on configuring and managing bonus-malus objects.
    5. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP team for further assistance.

    Related Information:

    • Bonus-Malus System: This is a system used in insurance to adjust premiums based on the insured's claim history. It rewards low-risk behavior with lower premiums and penalizes high-risk behavior with higher premiums.
    • SAP Modules: This error is often encountered in modules related to insurance (e.g., SAP FS-ICM, FS-PM) or financial services.
    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in navigating the configuration settings, such as SPRO for customizing or SE11 for data dictionary checks.

    By following these steps, you should be able to resolve the error and ensure that the bonus-malus object is active and functioning correctly within your SAP system.

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