How To Fix MSR_SD021 - There are no items to be changed

SAP Error Message - Details

• Message type: E = Error

• Message class: MSR_SD - Multistep returns

• Message number: 021

• Message text: There are no items to be changed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MSR_SD021 - There are no items to be changed ?

  The SAP error message MSR_SD021, which states "There are no items to be changed," typically occurs in the context of sales and distribution (SD) processes when you attempt to change or update a sales document (like a sales order, delivery, or billing document) but the system finds no items that can be modified.
  Causes:
  
  No Selected Items: You may not have selected any items in the document that are eligible for change.
  Document Status: The document may be in a status that does not allow changes (e.g., it may be completed, delivered, or invoiced).
  Item Deletion: The items you are trying to change may have been deleted or are no longer available in the document.
  Authorization Issues: You may not have the necessary permissions to change the items in the document.
  Document Type Restrictions: Certain document types may have restrictions on what can be changed after a certain point in the process.
  
  Solutions:
  
  Check Item Selection: Ensure that you have selected the correct items in the document that you wish to change. If no items are selected, the system will not allow any changes.
  Review Document Status: Check the status of the document. If it is completed or has been processed further (like delivery or billing), you may need to create a new document or reverse the existing one before making changes.
  Verify Item Existence: Confirm that the items you are trying to change still exist in the document. If they have been deleted or are not available, you will need to address that first.
  Check Authorizations: Ensure that you have the necessary authorizations to make changes to the document. If not, contact your system administrator or security team.
  Consult Documentation: Review the SAP documentation or help files related to the specific transaction you are working with to understand any restrictions or requirements for changing items.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the relevant transaction codes (like VA02 for changing sales orders) and their functionalities.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  Testing in a Sandbox: If possible, replicate the issue in a sandbox environment to better understand the cause without affecting production data.
  
  If the issue persists after checking these aspects, it may be beneficial to consult with your SAP support team or a technical consultant for further investigation.