How To Fix MSR_REPLACEMENT020 - Serious internal error

SAP Error Message - Details

• Message type: E = Error

• Message class: MSR_REPLACEMENT - Messages for Transactions MSR_VRM and MSR_RM_LFU

• Message number: 020

• Message text: Serious internal error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message MSR_REPLACEMENT020 - Serious internal error ?

  The SAP error message MSR_REPLACEMENT020 indicates a "Serious internal error" related to the Material Substitution (MSR) functionality. This error can occur in various scenarios, such as during the execution of a transaction or when processing material substitution in the system.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the master data related to materials, such as missing or incorrect entries in the material master or substitution records.
  Configuration Issues: Incorrect configuration settings in the Material Substitution functionality can lead to this error.
  System Bugs: There may be bugs or issues in the specific version of SAP you are using, which could trigger this error.
  Authorization Issues: Lack of proper authorizations for the user executing the transaction can sometimes lead to unexpected errors.
  Performance Issues: If the system is under heavy load or if there are performance issues, it may lead to internal errors.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Verify the material master data and substitution records for any inconsistencies or missing information.
  Use transaction codes like MM03 to check material details and MM02 to make necessary corrections.
  
  
  
  Review Configuration:
  
  Check the configuration settings for Material Substitution in the SAP system. Ensure that all necessary settings are correctly configured.
  Use transaction SPRO to access the configuration settings and review the relevant sections.
  
  
  
  Update SAP System:
  
  Ensure that your SAP system is up to date with the latest support packages and patches. Sometimes, these errors are resolved in newer versions or patches.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to perform the actions that triggered the error. You can check this with the help of your SAP security team.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP Notes often contain fixes or workarounds for known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including transaction codes, steps to reproduce the error, and any relevant logs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM03, MM02, SPRO, and SE80 for debugging.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Documentation: Review SAP documentation related to Material Substitution for a better understanding of the functionality and potential pitfalls.
  
  By following these steps, you should be able to diagnose and potentially resolve the MSR_REPLACEMENT020 error in your SAP system.