How To Fix MSPCIF031 - Call object &1/&2 for demand &3 cannot be located

SAP Error Message - Details

• Message type: E = Error

• Message class: MSPCIF -

• Message number: 031

• Message text: Call object &1/&2 for demand &3 cannot be located

What causes this issue?

For the incoming SAP SCM demand &V3&, the corresponding call object
given as the C
object number) cannot be located.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

In SAP SCM in the maintenance and service planning board, correct the
synchronization point manually.
In SAP SCM in transaction SMQ1, delete any pending queue with the queue
name CFMW*, which leads to this error (as indicated in this application
log).
In SAP SCM in transaction /SAPAPO/C5, restart the transfer of the plan.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MSPCIF031 - Call object &1/&2 for demand &3 cannot be located ?

  The SAP error message MSPCIF031 indicates that the system is unable to locate a specific call object related to a demand in the context of the SAP Advanced Planning and Optimization (APO) module, particularly in the context of demand planning or supply chain management.
  Cause:
  The error typically arises due to one of the following reasons:
  
  Missing or Incorrect Data: The demand object referenced in the error message may not exist in the system, or there may be a mismatch in the identifiers (like the call object or demand ID).
  Data Synchronization Issues: If the system is integrated with other systems (like SAP ERP), there may be synchronization issues where the demand data has not been properly transferred or updated.
  Configuration Issues: There may be configuration problems in the APO system that prevent it from correctly identifying or accessing the demand object.
  Deleted or Inactive Objects: The demand object or its associated call object may have been deleted or marked as inactive.
  
  Solution:
  To resolve the MSPCIF031 error, you can take the following steps:
  
  
  Check Demand Object: Verify that the demand object (identified by &3 in the error message) exists in the system. You can do this by using transaction codes like /SAPAPO/SDP94 (for demand planning) or similar transactions to check the demand data.
  
  
  Review Call Object: Check the call object identifiers (&1 and &2) to ensure they are correct and that the corresponding objects exist in the system.
  
  
  Data Consistency Check: Run consistency checks in the APO system to identify any discrepancies in the data. You can use transaction codes like /SAPAPO/CCMS to monitor and check for inconsistencies.
  
  
  Integration Monitoring: If your APO system is integrated with other systems, check the integration logs to ensure that data is being transferred correctly. Look for any errors in the CIF (Core Interface) logs.
  
  
  Reprocess CIF Queues: If there are issues with data transfer, you may need to reprocess the CIF queues. Use transaction code /SAPAPO/CIF to monitor and manage CIF queues.
  
  
  Consult Documentation: Review SAP documentation or notes related to this error message for any specific recommendations or patches that may address the issue.
  
  
  Contact SAP Support: If the issue persists after performing the above checks, consider reaching out to SAP support for further assistance, providing them with the error details and any relevant logs.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP APO, such as /SAPAPO/SDP94, /SAPAPO/CIF, and /SAPAPO/CCMS.
  SAP Notes: Search for SAP Notes related to the error message MSPCIF031 in the SAP Support Portal for any known issues or fixes.
  Documentation: Review the SAP Help Portal for detailed documentation on demand planning and CIF integration.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.