How To Fix MSITEM310 - Snapshot created for customer item data and corresponding information

SAP Error Message - Details

• Message type: E = Error

• Message class: MSITEM - Line Item Display with ALV, RFITEM**

• Message number: 310

• Message text: Snapshot created for customer item data and corresponding information

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MSITEM310 - Snapshot created for customer item data and corresponding information ?

  The SAP error message MSITEM310 typically relates to issues with the creation of a snapshot for customer item data. This message can occur in various contexts, particularly in the areas of materials management, sales and distribution, or customer relationship management.
  Cause:
  The error message MSITEM310 can be triggered by several factors, including:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the customer or item master records that prevent the snapshot from being created.
  Authorization Issues: The user may not have the necessary authorizations to create or access the snapshot.
  System Configuration: Incorrect configuration settings in the SAP system related to the snapshot functionality.
  Technical Issues: There may be underlying technical issues, such as database problems or system performance issues, that prevent the snapshot from being created.
  
  Solution:
  To resolve the MSITEM310 error, you can take the following steps:
  
  
  Check Data Integrity:
  
  Verify that the customer and item master data is complete and consistent. Look for any missing fields or incorrect entries.
  Use transaction codes like MM03 (Display Material) and XD03 (Display Customer) to review the relevant data.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to create snapshots. You can check this using transaction SU53 to analyze authorization issues.
  
  
  
  Configuration Settings:
  
  Review the configuration settings related to the snapshot functionality. This may involve checking the relevant customizing settings in the SAP system.
  Consult with your SAP Basis or configuration team to ensure that everything is set up correctly.
  
  
  
  Check System Logs:
  
  Look at the system logs (transaction SM21) and short dumps (transaction ST22) for any related errors that might provide more context on the issue.
  
  
  
  Technical Support:
  
  If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error message.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to customer and item data management, as well as snapshot functionalities.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the root cause of the MSITEM310 error and implement an appropriate solution.