How To Fix MSGC_SE_EAM042 - The inhouse product clarification request type code does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: MSGC_SE_EAM - EAM messages for services

• Message number: 042

• Message text: The inhouse product clarification request type code does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message MSGC_SE_EAM042 - The inhouse product clarification request type code does not exist ?

  The SAP error message MSGC_SE_EAM042 indicates that there is an issue with the in-house product clarification request type code in the SAP system. This error typically arises when the system is unable to find a valid request type code that is required for processing a specific operation, such as a maintenance request or a product clarification.
  Cause:
  
  Missing Configuration: The request type code may not have been defined in the system. This can happen if the necessary configuration steps were not completed during the setup of the SAP system.
  Incorrect Input: The user may have entered an incorrect or invalid request type code when trying to create or process a clarification request.
  Transport Issues: If the configuration was recently transported from another system (e.g., from a development to a production environment), the transport may not have included the necessary request type code.
  Authorization Issues: The user may not have the necessary authorizations to access or create the specified request type.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the relevant configuration settings in SAP (usually found in the SPRO transaction).
  Ensure that the in-house product clarification request type code is defined and active.
  If it is missing, you may need to create a new request type code or modify an existing one.
  
  
  
  Verify Input:
  
  Double-check the input for the request type code to ensure it is correct.
  Make sure that the code being used matches the defined codes in the system.
  
  
  
  Transport Check:
  
  If the issue arose after a transport, verify that the transport included all necessary objects and configurations.
  If not, you may need to re-transport the missing configurations.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to create or process the request type.
  Consult with your SAP security team if you suspect authorization issues.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on configuring request types and troubleshooting related issues.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (to access configuration), SE11 (to check table definitions), or SE37 (to check function modules) for further investigation.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.