How To Fix MSG_CL_CG_LD028 - No Header Data found for Service Group &1

SAP Error Message - Details

• Message type: E = Error

• Message class: MSG_CL_CG_LD - Message for consumer group and logical destination objects

• Message number: 028

• Message text: No Header Data found for Service Group &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MSG_CL_CG_LD028 - No Header Data found for Service Group &1 ?

  The SAP error message MSG_CL_CG_LD028 ("No Header Data found for Service Group &1") typically occurs in the context of service management or service order processing within SAP. This error indicates that the system is unable to find the header data for a specified service group, which can prevent further processing of service-related transactions.
  Causes:
  
  Missing Header Data: The most common cause is that the header data for the specified service group does not exist in the system. This could be due to data not being created or saved properly.
  Incorrect Service Group: The service group specified in the transaction may be incorrect or may not exist in the system.
  Authorization Issues: The user may not have the necessary authorizations to view or access the header data for the specified service group.
  Data Inconsistencies: There may be inconsistencies or corruption in the data related to service groups in the database.
  
  Solutions:
  
  Check Service Group: Verify that the service group specified in the error message exists in the system. You can do this by navigating to the relevant transaction or table where service groups are maintained.
  Create or Update Header Data: If the header data is indeed missing, you may need to create it. This can typically be done through the relevant transaction for managing service groups or service orders.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the service group data. This may involve checking user roles and permissions in the SAP system.
  Data Consistency Check: If you suspect data inconsistencies, you may need to run consistency checks or consult with your SAP Basis team to ensure that the database is functioning correctly.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the service group functionality and related transactions.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Service Order), IW32 (Change Service Order), or IW33 (Display Service Order) to manage service orders.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions for specific scenarios.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the error message MSG_CL_CG_LD028 effectively.