How To Fix MPLAN557 - Call &3 is outside of validity period of service contract item &1/&2

SAP Error Message - Details

• Message type: E = Error

• Message class: MPLAN - Messages for Maintenance Plan API

• Message number: 557

• Message text: Call &3 is outside of validity period of service contract item &1/&2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MPLAN557 - Call &3 is outside of validity period of service contract item &1/&2 ?

  The SAP error message MPLAN557 indicates that there is an issue with the validity period of a service contract item when trying to process a call (e.g., a service order or maintenance call). Specifically, the error states that the call you are trying to create or process is outside the validity period of the specified service contract item.
  Cause:
  
  Invalid Call Date: The date of the call you are trying to create or process falls outside the start and end dates of the service contract item.
  Service Contract Configuration: The service contract may not be configured correctly, or the validity dates may not be set properly.
  Contract Item Status: The status of the service contract item may not allow for new calls to be created (e.g., it may be inactive or expired).
  
  Solution:
  
  Check Call Date: Verify the date of the call you are trying to process. Ensure that it falls within the validity period of the service contract item.
  Review Service Contract: 
  
  Go to the service contract in SAP and check the validity dates (start and end dates).
  Ensure that the service contract item is active and has not expired.
  
  
  Adjust Dates: If the call date is indeed outside the validity period, you may need to:
  
  Create a new service contract with the correct validity dates.
  Adjust the existing service contract's validity dates if applicable and if you have the necessary permissions.
  
  
  Check Contract Item Status: Ensure that the contract item is in a status that allows for processing calls. If it is inactive, you may need to reactivate it or create a new contract item.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like VA42 (Change Contract) or VA43 (Display Contract) to view and modify service contracts.
  Documentation: Refer to SAP documentation for service contracts and maintenance planning for more detailed information on managing service contracts and understanding their validity periods.
  User Permissions: Ensure that you have the necessary permissions to view and modify service contracts in your SAP system.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues related to this error message.