How To Fix /MOC/OBJECT278 - Change request type &1 contains no valid partner role

SAP Error Message - Details

• Message type: E = Error

• Message class: /MOC/OBJECT -

• Message number: 278

• Message text: Change request type &1 contains no valid partner role

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /MOC/OBJECT278 - Change request type &1 contains no valid partner role ?

  The SAP error message /MOC/OBJECT278 Change request type &1 contains no valid partner role typically occurs in the context of SAP Change Request Management (ChaRM) or SAP Solution Manager when there is an issue with the configuration of partner roles for a specific change request type.
  Cause:
  
  
  Missing Partner Roles: The change request type specified in the error message does not have any valid partner roles assigned to it. Partner roles are essential for defining the relationships and responsibilities of different stakeholders involved in the change process.
  
  
  Configuration Issues: There may be a misconfiguration in the Change Request Management settings, particularly in the definition of the change request type.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or assign partner roles.
  
  
  Solution:
  
  
  Check Change Request Type Configuration:
  
  Go to the transaction code SPRO to access the SAP Reference IMG.
  Navigate to Solution Manager -> Change Request Management -> Basic Settings -> Define Change Request Types.
  Select the change request type mentioned in the error message and ensure that valid partner roles are assigned.
  
  
  
  Assign Partner Roles:
  
  If no partner roles are assigned, you will need to add them. Ensure that the roles are correctly defined and that they correspond to the required stakeholders (e.g., developer, tester, etc.).
  
  
  
  Review Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access and modify the change request type and its partner roles.
  
  
  
  Transport Request:
  
  If changes were made in a development environment, ensure that the transport request containing the changes is properly released and imported into the target environment.
  
  
  
  Check for Customizations:
  
  If there are any customizations or enhancements related to the change request management process, review them to ensure they are not interfering with the standard functionality.
  
  
  
  Related Information:
  
  Documentation: Refer to the SAP Help Portal for detailed documentation on Change Request Management and partner roles.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide additional guidance on this error message.
  Community Forums: Engage with the SAP Community or forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to resolve the error message and ensure that the change request type has valid partner roles assigned.