How To Fix MN284 - Condition record (item data) missing (internal error)

SAP Error Message - Details

• Message type: E = Error

• Message class: MN - Message class for subsequent settlement (Purchasing)

• Message number: 284

• Message text: Condition record (item data) missing (internal error)

What causes this issue?

The system was unable to read a condition record (item data) with the
(internal) number &V1& from an internal table.
The error occurred in function module &V2&.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

The problem may be due to one of the following reasons:
faulty call of function module &V2& with invalid or inconsistent data
database error, that is, the condition record does not exist in the
database table (KONP)

System Response

How to fix this error?

Contact your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MN284 - Condition record (item data) missing (internal error) ?

  The SAP error message MN284, which states "Condition record (item data) missing (internal error)," typically occurs in the context of pricing or condition records in SAP. This error indicates that the system is unable to find the necessary condition records for a specific item in a sales document, purchase order, or other related transactions.
  Causes:
  
  Missing Condition Records: The most common cause is that the required condition records for pricing are not maintained in the system for the specific material, customer, or pricing procedure.
  Incorrect Configuration: There may be issues with the configuration of the pricing procedure or condition types that prevent the system from accessing the necessary data.
  Data Inconsistencies: There could be inconsistencies in the master data (e.g., customer master, material master) that affect the pricing conditions.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access certain condition records.
  Internal Errors: The error may also arise from internal inconsistencies or bugs within the SAP system.
  
  Solutions:
  
  
  Check Condition Records:
  
  Go to transaction code VK11 (Create Condition) or VK12 (Change Condition) to verify if the necessary condition records exist for the relevant condition type.
  Ensure that the records are maintained for the correct combination of material, customer, and other relevant fields.
  
  
  
  Review Pricing Procedure:
  
  Check the pricing procedure assigned to the sales document or purchase order. Ensure that it includes the necessary condition types.
  Use transaction code V/08 to review and adjust the pricing procedure if needed.
  
  
  
  Validate Master Data:
  
  Ensure that the customer and material master data are correctly maintained and that they are linked properly.
  Check for any missing or incorrect entries in the master data that could affect pricing.
  
  
  
  Check Authorizations:
  
  Verify that the user has the necessary authorizations to access and maintain condition records. This can be checked with the help of a security administrator.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the pricing procedure to identify where the error occurs. This may require the assistance of a technical consultant.
  
  
  
  SAP Notes and Support:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to pricing and condition records for additional insights.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  VK11, VK12, VK13 (Condition Records)
  V/08 (Pricing Procedure)
  MEK1, MEK2, MEK3 (Condition Records for Purchasing)
  
  
  
  SAP Help Portal: The SAP Help Portal provides extensive documentation on pricing and condition records, which can be useful for troubleshooting.
  
  
  Community Forums: SAP Community and other forums can be helpful for finding similar issues faced by other users and their solutions.
  
  
  If the problem continues after trying these solutions, it may be necessary to involve SAP support or a technical consultant for further investigation.