How To Fix MM_PUR_COMMON_API024 - The required product version or the support pack is not maintained.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: MM_PUR_COMMON_API - Common messages for MM-PUR APIs

  • Message number: 024

  • Message text: The required product version or the support pack is not maintained.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message MM_PUR_COMMON_API024 - The required product version or the support pack is not maintained. ?

    The SAP error message MM_PUR_COMMON_API024 indicates that the required product version or support package for a specific component is not maintained in the system. This error typically arises in the context of purchasing or materials management processes when the system is unable to find the necessary version of a product or support package that is required for the operation being performed.

    Cause:

    1. Missing Product Version: The product version that is being referenced in the transaction is not available in the system.
    2. Support Package Not Installed: The required support package for the relevant SAP component has not been installed or is outdated.
    3. Configuration Issues: There may be configuration issues in the system that prevent the correct version from being recognized.
    4. Data Inconsistencies: There could be inconsistencies in the master data or transactional data related to the product.

    Solution:

    1. Check Product Version:

      • Verify that the product version you are trying to use is correctly maintained in the system. You can do this by checking the material master data or the relevant configuration settings.
    2. Install Required Support Packages:

      • Check the SAP Support Portal or your system's maintenance plan to see if there are any required support packages that need to be installed. If necessary, download and install the latest support packages.
    3. Update Master Data:

      • Ensure that the material master and other related master data are correctly maintained. This includes checking for any missing or incorrect entries.
    4. Consult SAP Notes:

      • Look for relevant SAP Notes that may address this specific error. SAP Notes often provide fixes or workarounds for known issues.
    5. System Configuration:

      • Review the system configuration settings to ensure that everything is set up correctly. This may involve checking the configuration of the purchasing module or related components.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. They can provide more specific guidance based on your system's configuration and the error message.

    Related Information:

    • SAP Notes: Search for SAP Notes related to MM_PUR_COMMON_API024 in the SAP Support Portal for any specific fixes or recommendations.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as MM01 (Create Material), MM02 (Change Material), and MM03 (Display Material) to check material master data.
    • Support Package Stack: Keep track of your system's support package stack and ensure it is up to date with the latest patches and updates.

    By following these steps, you should be able to identify and resolve the issue related to the error message MM_PUR_COMMON_API024.

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