How To Fix MM_PUR_COMMON_API023 - Refresh of connected system '&1' was not successful.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: MM_PUR_COMMON_API - Common messages for MM-PUR APIs

  • Message number: 023

  • Message text: Refresh of connected system '&1' was not successful.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message MM_PUR_COMMON_API023 - Refresh of connected system '&1' was not successful. ?

    The SAP error message MM_PUR_COMMON_API023 indicates that there was an issue with refreshing the connected system, which is typically related to the integration between SAP systems or between SAP and external systems. This error can occur in various scenarios, such as during the execution of a purchase order, material management processes, or when trying to access data from a connected system.

    Possible Causes:

    1. Network Issues: There may be connectivity problems between the SAP system and the connected system (e.g., a remote server or another SAP instance).
    2. Authorization Issues: The user or system may not have the necessary permissions to access or refresh data from the connected system.
    3. Configuration Errors: Incorrect configuration settings in the RFC (Remote Function Call) destination or in the connected system can lead to this error.
    4. System Downtime: The connected system may be down for maintenance or experiencing technical issues.
    5. Data Consistency Issues: There may be inconsistencies in the data that prevent a successful refresh.

    Solutions:

    1. Check Connectivity:

      • Verify that the connected system is up and running.
      • Test the network connection between the systems to ensure there are no issues.
    2. Review Authorization:

      • Ensure that the user or service account has the necessary authorizations to access the connected system.
      • Check the roles and permissions assigned to the user.
    3. Validate Configuration:

      • Review the RFC destination settings in transaction SM59 to ensure they are correctly configured.
      • Check for any recent changes in the configuration that might have affected the connection.
    4. Monitor System Status:

      • Check the status of the connected system for any ongoing maintenance or downtime.
      • Use transaction SM21 to review system logs for any related error messages.
    5. Data Consistency Check:

      • If applicable, perform a data consistency check to ensure that the data in the connected system is valid and does not contain errors.
    6. Consult SAP Notes:

      • Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.

    Related Information:

    • Transaction Codes:

      • SM59: To check and configure RFC destinations.
      • SM21: To view system logs for error messages.
      • ST22: To check for dumps that may provide more context on the error.
    • SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance, providing them with detailed information about the error and the context in which it occurred.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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