How To Fix MM_PUR_COMMON_API019 - Internal error occurred, contact your system administrator

SAP Error Message - Details

• Message type: E = Error

• Message class: MM_PUR_COMMON_API - Common messages for MM-PUR APIs

• Message number: 019

• Message text: Internal error occurred, contact your system administrator

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message MM_PUR_COMMON_API019 - Internal error occurred, contact your system administrator ?

  The SAP error message MM_PUR_COMMON_API019 indicates that an internal error has occurred within the system, and it suggests contacting your system administrator for further assistance. This type of error can arise from various underlying issues, and while the exact cause can vary, here are some common causes, potential solutions, and related information:
  Common Causes:
  
  Configuration Issues: There may be misconfigurations in the purchasing or materials management settings.
  Data Inconsistencies: Inconsistent or corrupt data in the database can lead to internal errors.
  Authorization Problems: Insufficient user authorizations can trigger internal errors when trying to access certain functionalities.
  System Bugs: There may be bugs in the SAP system or specific transactions that lead to this error.
  Performance Issues: System performance problems, such as timeouts or memory issues, can also cause internal errors.
  
  Potential Solutions:
  
  Check System Logs: Review the system logs (transaction codes like SLG1 for application logs) to identify any specific errors or warnings that occurred around the same time as the MM_PUR_COMMON_API019 error.
  Data Consistency Check: Run consistency checks on the relevant data (e.g., material master, vendor master) to ensure there are no inconsistencies.
  Review Authorizations: Ensure that the user has the necessary authorizations to perform the action that triggered the error.
  Transaction Code: If the error occurs during a specific transaction, try to replicate the issue in a different environment (e.g., development or quality assurance) to see if it is environment-specific.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. Sometimes, SAP releases notes that provide fixes or workarounds for known issues.
  Contact SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including transaction codes, user actions, and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME21N (Create Purchase Order), ME22N (Change Purchase Order), and ME23N (Display Purchase Order) to understand where the error occurs.
  User Authorizations: Review the roles and authorizations assigned to the user encountering the error to ensure they have the necessary permissions.
  System Performance: Monitor system performance metrics to identify any potential bottlenecks or issues that could lead to internal errors.
  
  Conclusion:
  The MM_PUR_COMMON_API019 error is a generic internal error that requires investigation to determine the specific cause. By following the steps outlined above, you can troubleshoot the issue effectively. If necessary, involve your SAP Basis team or SAP Support for further assistance.