How To Fix MI_SYNCSERVICE701 - Provided Device ID is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: MI_SYNCSERVICE - Messages for the MI SyncService

• Message number: 701

• Message text: Provided Device ID is invalid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MI_SYNCSERVICE701 - Provided Device ID is invalid ?

  The SAP error message "MI_SYNCSERVICE701 Provided Device ID is invalid" typically occurs in the context of SAP Mobile Infrastructure (MI) or SAP Mobile Services when there is an issue with the device ID being used for synchronization or communication with the SAP backend.
  Cause:
  
  Invalid Device ID: The device ID being sent in the request does not match any registered device in the SAP system. This could happen if the device ID was mistyped or if the device has not been properly registered.
  Device Not Registered: The device may not be registered in the SAP Mobile Infrastructure or the corresponding backend system.
  Expired or Deleted Device: The device ID may have been valid at one point but has since been deleted or expired.
  Configuration Issues: There may be configuration issues in the mobile application or the backend system that prevent proper recognition of the device ID.
  
  Solution:
  
  Check Device ID: Verify that the device ID being used is correct. Ensure that it matches the ID registered in the SAP system.
  Register Device: If the device is not registered, ensure that it is properly registered in the SAP Mobile Infrastructure. This may involve using the mobile application to initiate a registration process.
  Re-register Device: If the device ID is expired or deleted, you may need to re-register the device. This can often be done through the mobile application or by contacting your system administrator.
  Check Configuration: Review the configuration settings in both the mobile application and the SAP backend to ensure that they are set up correctly to recognize and process the device ID.
  Consult Logs: Check the logs in the SAP Mobile Infrastructure for any additional error messages or information that could provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Review the official SAP documentation for Mobile Infrastructure and Mobile Services for guidance on device registration and management.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the steps you have already taken to resolve it.
  
  By following these steps, you should be able to identify and resolve the issue related to the "MI_SYNCSERVICE701 Provided Device ID is invalid" error message.