How To Fix MI_SYNCSERVICE502 - Read header tag

MI_SYNCSERVICE502 - Overview

• Message type: E = Error

• Message class: MI_SYNCSERVICE - Messages for the MI SyncService

• Message number: 502

• Message text: Read header tag

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message MI_SYNCSERVICE502 - Read header tag ?

  The SAP error message MI_SYNCSERVICE502, which indicates a problem with reading the header tag, typically occurs in the context of Mobile Infrastructure (MI) or Mobile Data Management (MDM) scenarios. This error can arise due to various reasons, including issues with data synchronization, network problems, or configuration errors.
  Causes:
  
  Network Issues: Poor connectivity or network interruptions can prevent the mobile device from properly communicating with the SAP backend.
  Configuration Errors: Incorrect settings in the Mobile Infrastructure or Mobile Data Management configuration can lead to this error.
  Data Corruption: Corrupted data in the synchronization process can cause the header tag to be unreadable.
  Version Mismatch: Incompatibility between the mobile application version and the backend system version can lead to synchronization issues.
  Authorization Issues: Lack of proper authorizations for the user or device can prevent successful data retrieval.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the mobile device has a stable internet connection. Test the connection by accessing other services or applications.
  Review