How To Fix MI_MSD007 - Could not find synchronizer business object (error &1)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: MI_MSD - MI: Mobile Solution Descriptor (MSD) Messages

  • Message number: 007

  • Message text: Could not find synchronizer business object (error &1)

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message MI_MSD007 - Could not find synchronizer business object (error &1) ?

    The SAP error message MI_MSD007, which states "Could not find synchronizer business object (error &1)," typically occurs in the context of Mobile Infrastructure (MI) or Mobile Data Management (MDM) when the system is unable to locate a specific business object that is required for synchronization.

    Causes:

    1. Missing Business Object: The specified business object may not exist in the system or may not be properly configured.
    2. Incorrect Configuration: There may be issues with the configuration of the mobile application or the synchronization settings.
    3. Data Inconsistency: There could be inconsistencies in the data that prevent the system from identifying the business object.
    4. Authorization Issues: The user or system may not have the necessary authorizations to access the business object.
    5. Network Issues: Connectivity problems between the mobile device and the SAP backend can lead to synchronization failures.

    Solutions:

    1. Check Business Object Configuration:

      • Verify that the business object in question is correctly defined in the SAP system.
      • Ensure that the object is active and properly configured for synchronization.
    2. Review Synchronization Settings:

      • Check the synchronization settings in the mobile application configuration.
      • Ensure that the correct business object is being referenced in the synchronization process.
    3. Data Consistency Check:

      • Perform a data consistency check to ensure that all necessary data is present and correctly formatted.
      • Look for any missing or corrupted entries that could affect synchronization.
    4. Authorization Check:

      • Ensure that the user or system has the necessary authorizations to access the business object.
      • Review the roles and permissions assigned to the user or system.
    5. Network Connectivity:

      • Check the network connection between the mobile device and the SAP backend.
      • Ensure that there are no firewall or connectivity issues that could be affecting synchronization.
    6. Logs and Traces:

      • Review the application logs and traces for more detailed error messages that could provide additional context for the issue.
      • Use transaction codes like SLG1 (Application Log) to check for relevant logs.

    Related Information:

    • SAP Notes: Check SAP Notes related to MI or MDM for any known issues or patches that may address this error.
    • Documentation: Refer to the official SAP documentation for Mobile Infrastructure or Mobile Data Management for guidance on configuration and troubleshooting.
    • Community Forums: Engage with SAP community forums or support channels for additional insights and solutions from other users who may have encountered similar issues.

    If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.

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