How To Fix ME_MONITOR004 - No mobile-id delivered

SAP Error Message - Details

• Message type: E = Error

• Message class: ME_MONITOR -

• Message number: 004

• Message text: No mobile-id delivered

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ME_MONITOR004 - No mobile-id delivered ?

  The SAP error message ME_MONITOR004 ("No mobile-id delivered") typically occurs in the context of mobile applications or mobile services within the SAP system, particularly when dealing with mobile data or transactions. This error indicates that the system expected a mobile ID (which is often used to identify a mobile device or user) but did not receive one.
  Cause:
  
  Missing Mobile ID: The most common cause is that the mobile ID is not being sent from the mobile device or application to the SAP backend.
  Configuration Issues: There may be issues with the configuration of the mobile application or the SAP system that prevent the mobile ID from being transmitted correctly.
  Network Issues: Connectivity problems between the mobile device and the SAP system can lead to incomplete data transmission.
  User Authentication: If the user is not properly authenticated, the mobile ID may not be generated or sent.
  
  Solution:
  
  Check Mobile Application Configuration: Ensure that the mobile application is correctly configured to send the mobile ID. This may involve checking settings in the mobile app or the backend configuration in SAP.
  Verify Network Connectivity: Ensure that the mobile device has a stable internet connection and can communicate with the SAP backend without interruptions.
  User Authentication: Make sure that the user is properly authenticated in the mobile application. If the user is not logged in, the mobile ID may not be generated.
  Debugging: Use debugging tools or logs to trace the request from the mobile application to the SAP backend. This can help identify where the mobile ID is being lost or not sent.
  Update Software: Ensure that both the mobile application and the SAP system are up to date. Sometimes, bugs in older versions can lead to such issues.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance related to the mobile application you are using.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the mobile application or the specific error message.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Mobile Services: If you are using SAP Mobile Services, review the configuration and ensure that all necessary parameters are set correctly.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.