How To Fix MDG_ANALYTICS013 - Enter SLA days

SAP Error Message - Details

• Message type: E = Error

• Message class: MDG_ANALYTICS -

• Message number: 013

• Message text: Enter SLA days

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MDG_ANALYTICS013 - Enter SLA days ?

  The SAP error message MDG_ANALYTICS013: Enter SLA days typically occurs in the context of SAP Master Data Governance (MDG) when a user is trying to create or modify a process that requires the specification of Service Level Agreement (SLA) days, but this information has not been provided.
  Cause:
  The error is triggered when:
  
  The SLA days field is mandatory for the process you are working on, but it has not been filled in.
  There may be a configuration issue where the system expects SLA days to be defined for certain workflows or processes, but the user has not provided this information.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Enter SLA Days: 
  
  Navigate to the relevant screen where the error occurred.
  Look for the field labeled "SLA Days" or similar.
  Enter a valid number of days that represent the SLA for the process you are working on.
  
  
  
  Check Configuration:
  
  If you are an administrator or have access to configuration settings, check the MDG configuration to ensure that the SLA days are correctly set up for the relevant processes.
  Ensure that the field is not inadvertently set to be optional if it should be mandatory.
  
  
  
  Review Documentation:
  
  Consult the SAP documentation or help resources related to MDG and SLA configurations to understand the requirements for your specific scenario.
  
  
  
  User Training:
  
  If this error is common among users, consider providing training or documentation to ensure that users understand the importance of entering SLA days when required.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above steps, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  
  Related Information:
  
  SLA (Service Level Agreement): This is a commitment between a service provider and a client that outlines the expected level of service, including response times and resolution times.
  MDG (Master Data Governance): This is a solution in SAP that helps organizations manage their master data effectively, ensuring data quality and compliance.
  SAP Notes: Regularly check SAP Notes for updates or fixes related to MDG and SLA configurations, as SAP frequently releases updates that may address specific issues.
  
  By following these steps, you should be able to resolve the MDG_ANALYTICS013 error and proceed with your tasks in SAP MDG.