How To Fix MDC_BO_MSG012 - Email address deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: MDC_BO_MSG - Message Class for MDC Business Object

• Message number: 012

• Message text: Email address deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MDC_BO_MSG012 - Email address deleted ?

  The SAP error message MDC_BO_MSG012, which states "Email address deleted," typically occurs in the context of SAP Business Technology Platform (BTP) or SAP Cloud applications when there is an issue with the email address associated with a business object or user profile. This error can arise due to various reasons, such as:
  Causes:
  
  User Profile Changes: The email address linked to a user profile may have been deleted or changed, leading to this error.
  Data Synchronization Issues: If there are synchronization issues between different systems (e.g., between SAP and an external identity provider), it may result in the email address being marked as deleted.
  Business Object Configuration: The configuration of the business object may not have a valid email address associated with it.
  User Deactivation: If a user account has been deactivated or deleted, the associated email address may also be removed.
  
  Solutions:
  
  Check User Profile: Verify the user profile in the SAP system to ensure that the email address is correctly set up and active. If it has been deleted, you may need to re-enter a valid email address.
  Data Synchronization: If the system is integrated with other platforms, check the synchronization settings and logs to ensure that data is being transferred correctly. Resolve any discrepancies found.
  Business Object Configuration: Review the configuration of the relevant business object to ensure that it has a valid email address associated with it. Update the configuration if necessary.
  User Account Status: Check the status of the user account. If it has been deactivated, consider reactivating it or creating a new user account with a valid email address.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance related to the error message and the context in which it occurs.
  
  Related Information:
  
  SAP Notes and Knowledge Base Articles: Search for relevant SAP Notes or Knowledge Base Articles that may provide additional insights or solutions specific to this error message.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered the same issue and what solutions they have found.
  Support Ticket: If the issue persists and cannot be resolved through the above steps, consider raising a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to identify the cause of the MDC_BO_MSG012 error and implement a suitable solution.