How To Fix M9003 - Info structure & does not exist or is not active


SAP Error Message - Details

  • Message type: E = Error

  • Message class: M9 - Logistics Information System: Planning Data

  • Message number: 003

  • Message text: Info structure & does not exist or is not active

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message M9003 - Info structure & does not exist or is not active ?

    The SAP error message M9003 indicates that the specified info structure does not exist or is not active. This error typically occurs in the context of Material Management (MM) or Sales and Operations Planning (SOP) when trying to access or utilize an info structure that is either not defined in the system or has not been activated.

    Cause:

    1. Non-Existent Info Structure: The info structure you are trying to use has not been created in the system.
    2. Inactive Info Structure: The info structure exists but is not activated. This can happen if it was created but not properly set up for use.
    3. Incorrect Configuration: There may be a configuration issue where the info structure is not linked correctly to the relevant application or module.
    4. Authorization Issues: The user may not have the necessary authorizations to access the info structure.

    Solution:

    1. Check Info Structure Existence:

      • Go to transaction code SIS (for Sales Information System) or MC22 (for Info Structure Maintenance) to check if the info structure exists.
      • If it does not exist, you will need to create it using the appropriate configuration settings.
    2. Activate Info Structure:

      • If the info structure exists but is inactive, you can activate it using transaction code MC22.
      • Select the info structure and choose the option to activate it.
    3. Review Configuration:

      • Ensure that the info structure is correctly configured and linked to the relevant application. This may involve checking settings in the customizing (SPRO) area.
      • Make sure that the info structure is assigned to the correct application area (e.g., Sales, Purchasing).
    4. Check Authorizations:

      • Verify that the user has the necessary authorizations to access the info structure. This may involve checking user roles and profiles in transaction SU01.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific details on the info structure you are working with, as there may be additional steps or considerations based on the specific context.

    Related Information:

    • Transaction Codes:
      • MC22: Info Structure Maintenance
      • SIS: Sales Information System
      • SPRO: Customizing Implementation Guide
    • SAP Notes: Check SAP Notes for any known issues or patches related to the specific info structure you are working with.
    • User Forums: Consider visiting SAP community forums or user groups for additional insights and solutions from other users who may have encountered similar issues.

    By following these steps, you should be able to resolve the M9003 error and ensure that the info structure is properly set up and accessible in your SAP system.

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