How To Fix M7815 - Print request completed

SAP Error Message - Details

• Message type: E = Error

• Message class: M7 - Inventory Management and Physical Inventory

• Message number: 815

• Message text: Print request completed

What causes this issue?

The system has executed a print command you gave it. That is, the
document is either being printed directly or will initially be placed
in the spool file.
The printer setting does not allow you to first view the document as it
will be printed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message M7815 - Print request completed ?

  The SAP error message M7815, which states "Print request completed," typically indicates that a print request has been processed, but it may not have been successful in producing the expected output. This message can arise in various contexts, such as when printing documents, forms, or reports from SAP.
  Possible Causes:
  
  Printer Configuration Issues: The printer may not be correctly configured in SAP or may not be connected properly.
  Output Device Problems: The output device (printer) may be offline, out of paper, or experiencing hardware issues.
  Authorization Issues: The user may not have the necessary permissions to print to the specified output device.
  Spool Request Issues: There may be issues with the spool request, such as it being deleted or not processed correctly.
  Network Issues: If the printer is networked, there may be connectivity issues preventing the print job from reaching the printer.
  Incorrect Print Settings: The print settings (e.g., format, layout) may not be compatible with the printer.
  
  Solutions:
  
  Check Printer Status: Ensure that the printer is online, has paper, and is functioning correctly. You can do this by checking the printer's display or using the printer's management software.
  Review Spool Requests: Go to transaction code SP01 in SAP to check the status of the spool requests. Look for any errors or issues related to the specific print job.
  Verify Output Device Configuration: Check the configuration of the output device in SAP (transaction code SPAD). Ensure that the device is set up correctly and is assigned to the correct printer.
  Check User Authorizations: Ensure that the user has the necessary authorizations to print to the specified output device. This can be checked in transaction SU01.
  Test Print: Try printing a test page or a simple document to see if the issue persists. This can help isolate whether the problem is with the specific document or the printer itself.
  Consult Logs: Check the SAP application logs (transaction SLG1) for any additional error messages or information that may provide more context about the issue.
  Contact IT Support: If the issue persists after checking the above points, it may be necessary to contact your IT support team or SAP Basis team for further investigation.
  
  Related Information:
  
  
  Transaction Codes:
  
  SP01: View spool requests.
  SPAD: Output device administration.
  SU01: User maintenance.
  SLG1: Application log.
  
  
  
  Documentation: Refer to SAP Help documentation for more detailed information on printing and output management in SAP.
  
  
  By following these steps, you should be able to diagnose and resolve the issue related to the M7815 error message in SAP.