How To Fix M7797 - File is already open


SAP Error Message - Details

  • Message type: E = Error

  • Message class: M7 - Inventory Management and Physical Inventory

  • Message number: 797

  • Message text: File is already open

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message M7797 - File is already open ?

    The SAP error message M7797, which states "File is already open," typically occurs when a user attempts to access a file that is already being used or opened by another process or user. This can happen in various scenarios, such as when working with data files, reports, or other resources within the SAP system.

    Causes:

    1. Concurrent Access: Another user or process has the file open, preventing additional access.
    2. Session Issues: A previous session may not have been closed properly, leaving the file in an open state.
    3. File Locking: The file may be locked due to system settings or configurations that prevent multiple accesses.
    4. Network Issues: If the file is stored on a network drive, network issues may cause the system to think the file is still open.

    Solutions:

    1. Check for Open Sessions: Verify if another user or session has the file open. If possible, ask them to close it.
    2. Close Unused Sessions: If you suspect that a previous session is still active, log out of SAP and log back in to clear any lingering sessions.
    3. File Lock Release: If you have administrative access, you may be able to release the file lock through transaction codes like SM12 (for lock entries) or SM21 (for system logs).
    4. Restart the Application: Sometimes, simply restarting the SAP application can resolve temporary issues.
    5. Check Network Connections: If the file is on a network drive, ensure that your connection is stable and that there are no issues with the network.
    6. Contact Support: If the issue persists, consider reaching out to your SAP support team or system administrator for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with transaction codes like SM12 (to view and delete lock entries) and SM21 (to check system logs).
    • User Permissions: Ensure that you have the necessary permissions to access the file in question.
    • Documentation: Refer to SAP documentation or help resources for specific details related to file handling and locking mechanisms in your version of SAP.

    By following these steps, you should be able to diagnose and resolve the M7797 error effectively.

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