How To Fix M7764 - Freezing of book inv. balance in stor. loc. is not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: M7 - Inventory Management and Physical Inventory

• Message number: 764

• Message text: Freezing of book inv. balance in stor. loc. is not allowed

What causes this issue?

You tried to freeze the book inventory balance in the physical inventory
document.

However, this is not possible according to the Customizing setting.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE NA_SYSADMIN1
Action to be taken by the system administrator

If you want to allow freezing of book inventory balances, change the
setting for this storage location in the Customizing system of Inventory
Management.
<DS:TRAN.OMBP>Proceed</>

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message M7764 - Freezing of book inv. balance in stor. loc. is not allowed ?

  The SAP error message M7764, "Freezing of book inv. balance in stor. loc. is not allowed," typically occurs in the context of inventory management and is related to the handling of stock balances in a storage location. This error indicates that there is an attempt to freeze the inventory balance in a storage location where such an action is not permitted.
  Cause:
  
  Inventory Management Settings: The storage location may have settings that do not allow freezing of inventory balances. This could be due to configuration settings in the material master or inventory management settings.
  Stock Types: The stock type (e.g., unrestricted, quality inspection, blocked) may not support freezing.
  Document Flow: There may be ongoing transactions or document flows that prevent the freezing of inventory balances.
  User Authorizations: The user may not have the necessary authorizations to perform the action.
  
  Solution:
  
  Check Configuration: Review the configuration settings for the storage location in the material master. Ensure that the settings allow for freezing of inventory balances if that is the intended action.
  Review Stock Types: Ensure that the stock type you are working with supports freezing. If necessary, consider changing the stock type or moving the stock to a different location that allows freezing.
  Clear Document Flow: Check for any open transactions or documents that may be affecting the ability to freeze the inventory balance. Resolve any outstanding issues before attempting to freeze again.
  User Authorizations: Verify that the user attempting the action has the necessary authorizations to perform inventory management tasks, including freezing inventory balances.
  Consult Documentation: Refer to SAP documentation or help resources for specific details on the error and potential configuration settings that may need to be adjusted.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MB1A (Goods Withdrawal), MB1B (Transfer Posting), and MB1C (Other Goods Receipts) that may be related to inventory management.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered and resolved similar issues.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth analysis and assistance.