How To Fix M7731 - No count results have yet been entered for this document


SAP Error Message - Details

  • Message type: E = Error

  • Message class: M7 - Inventory Management and Physical Inventory

  • Message number: 731

  • Message text: No count results have yet been entered for this document

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  • INCLUDE MB_NA_BELEG_ERST_ZAEHLEN

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message M7731 - No count results have yet been entered for this document ?

    The SAP error message M7731, which states "No count results have yet been entered for this document," typically occurs in the context of inventory management or physical inventory processes. This error indicates that the system is expecting count results for a specific document (such as a physical inventory document) but has not found any entries.

    Cause:

    1. Missing Count Results: The most common cause is that the physical inventory count has not been entered for the document in question. This could happen if the counting process has not been completed or if the results have not been recorded in the system.
    2. Document Status: The document may not be in the correct status to allow for count results to be entered. For example, it may be in a status that does not permit updates.
    3. Data Entry Errors: There may have been an error in data entry, or the document may have been deleted or not saved properly.

    Solution:

    1. Enter Count Results: Ensure that the physical inventory count results are entered for the document. This can typically be done through the transaction code for entering inventory counts (e.g., MI01 for creating a physical inventory document, MI04 for entering count results).
    2. Check Document Status: Verify the status of the inventory document. If it is not in a status that allows for count results to be entered, you may need to change its status or create a new document.
    3. Review Document: Check if the document exists and is correctly configured. If it has been deleted or is not found, you may need to recreate it.
    4. Consult Logs: If you suspect that there is a system issue, check the application logs or error logs for more detailed information about what might be causing the problem.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as MI01 (Create Physical Inventory Document), MI04 (Enter Inventory Count), and MI07 (Clear Inventory Differences).
    • User Authorizations: Ensure that the user has the necessary authorizations to enter count results for the document.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its system, and there may be specific notes addressing this error.
    • Documentation: Review SAP documentation or help files related to physical inventory processes for additional guidance on how to properly enter count results.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.

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