How To Fix M5856 - The OIW info catalog is currently blocked by user &

SAP Error Message - Details

• Message type: E = Error

• Message class: M5 - LIS: Standard Analyses (Inventory Controlling Doc. Analysis)

• Message number: 856

• Message text: The OIW info catalog is currently blocked by user &

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message M5856 - The OIW info catalog is currently blocked by user & ?

  The SAP error message M5856 indicates that the OIW (Order Information Workbench) info catalog is currently blocked by a user. This typically occurs when a user is accessing or has locked the info catalog for editing or processing, preventing other users from accessing it simultaneously.
  Cause:
  
  User Lock: A user has opened the OIW info catalog and has not released it, either due to an active session or an unexpected termination of their session.
  System Configuration: There may be system settings or configurations that lead to locks not being released properly.
  Database Lock: Sometimes, database locks can occur due to transactions that are not completed or rolled back.
  
  Solution:
  
  Identify the User: Check which user is blocking the info catalog. This can usually be done through transaction codes like SM12 (for lock entries) or SM21 (for system logs).
  Release the Lock: If you have the necessary authorizations, you can manually release the lock by deleting the lock entry for the user in SM12. Be cautious when doing this, as it may disrupt the user's work.
  Contact the User: If possible, contact the user who is blocking the catalog and ask them to log out or release the lock.
  Check for Background Jobs: Sometimes, background jobs may hold locks. Check if any background jobs are running that might be causing the lock.
  System Restart: In extreme cases, if the lock cannot be released and is causing significant issues, a system restart may be necessary, but this should be done with caution and proper planning.
  Review System Configuration: If this issue occurs frequently, it may be worth reviewing the system configuration and user access patterns to prevent future occurrences.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to view and manage lock entries), SM21 (to view system logs), and SM37 (to check background jobs).
  User Training: Ensure that users are trained on how to properly exit transactions and release locks to minimize the occurrence of such issues.
  SAP Notes: Check SAP Notes for any known issues or patches related to the OIW info catalog and locking mechanisms.
  
  If the problem persists after trying the above solutions, it may be necessary to consult with your SAP Basis team or SAP support for further assistance.