How To Fix M5031 - Record locked by another user

SAP Error Message - Details

• Message type: E = Error

• Message class: M5 - LIS: Standard Analyses (Inventory Controlling Doc. Analysis)

• Message number: 031

• Message text: Record locked by another user

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message M5031 - Record locked by another user ?

  The SAP error message M5031, which states "Record locked by another user," typically occurs when a user attempts to access or modify a record that is currently being used or edited by another user. This locking mechanism is a part of SAP's concurrency control to ensure data integrity and prevent conflicts.
  Causes:
  
  Concurrent Access: Another user is currently editing the same record or transaction.
  Long-running Transactions: A user may have left a transaction open for an extended period, causing the record to remain locked.
  System Issues: Sometimes, system errors or crashes can leave records in a locked state.
  Background Jobs: Background jobs that are processing data can also lock records temporarily.
  
  Solutions:
  
  Wait and Retry: If the lock is temporary, waiting for a few moments and then retrying the operation may resolve the issue.
  Identify the Locking User: Use transaction codes like SM12 (for lock entries) to identify which user is holding the lock. You can then contact that user to see if they can release the lock.
  Release the Lock: If you have the necessary authorizations, you can manually delete the lock entry in SM12. However, this should be done with caution, as it may lead to data inconsistencies.
  Check for Long-running Transactions: If a user has left a transaction open, you may need to ask them to complete or exit the transaction.
  System Administration: If the issue persists, it may require intervention from your SAP Basis team to investigate and resolve any underlying system issues.
  
  Related Information:
  
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM21: To check system logs for any related errors.
  SM37: To monitor background jobs that may be causing locks.
  
  
  
  Best Practices:
  
  Encourage users to log off properly after completing their tasks to avoid leaving transactions open.
  Regularly monitor and manage long-running transactions and background jobs.
  Implement training for users on how to handle locks and what to do if they encounter this error.
  
  
  
  If the problem persists after trying the above solutions, it may be necessary to consult with your SAP support team for further assistance.