How To Fix M3798 - EAN changed; new EAN will be created for material & and unit &

SAP Error Message - Details

• Message type: E = Error

• Message class: M3 - Material Master

• Message number: 798

• Message text: EAN changed; new EAN will be created for material & and unit &

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message M3798 - EAN changed; new EAN will be created for material & and unit & ?

  The SAP error message M3798 indicates that the European Article Number (EAN) for a material has changed, and as a result, a new EAN will be created for that material and unit. This message typically arises in the context of material management and inventory processes within SAP.
  Cause:
  
  Change in EAN: The EAN for a material has been modified in the system. This could happen due to various reasons such as a change in packaging, a new supplier, or a rebranding of the product.
  Material Master Data Update: The change might have been made in the material master data, which includes the EAN field.
  Unit of Measure (UoM): The error may also be related to a change in the unit of measure associated with the material.
  
  Solution:
  
  Review Material Master Data: Check the material master data for the specific material and verify the EAN field. Ensure that the EAN is correctly entered and corresponds to the current product.
  Check for Duplicate EANs: Ensure that the new EAN does not conflict with existing EANs in the system. If it does, you may need to resolve the conflict by either changing the EAN or adjusting the material records.
  Update Related Records: If the EAN has changed, ensure that all related records (such as sales orders, purchase orders, and inventory records) are updated to reflect the new EAN.
  Create New EAN: If the system is set to automatically create a new EAN, ensure that the new EAN is correctly generated and that it is linked to the appropriate material and unit of measure.
  Consult Documentation: Refer to SAP documentation or help resources for specific instructions on handling EAN changes in your version of SAP.
  
  Related Information:
  
  Material Master Data: The material master is a central repository of information about materials in SAP. Changes to the EAN should be carefully managed to avoid disruptions in inventory and sales processes.
  EAN Management: Proper management of EANs is crucial for logistics, sales, and inventory management, especially in industries where barcoding and product identification are critical.
  SAP Notes: Check SAP Notes for any known issues or patches related to EAN management that may provide additional guidance or solutions.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more tailored assistance based on your specific SAP configuration and business processes.