How To Fix M3744 - The control key for QM does not require a certificate type

SAP Error Message - Details

• Message type: E = Error

• Message class: M3 - Material Master

• Message number: 744

• Message text: The control key for QM does not require a certificate type

What causes this issue?

The control key specified for quality management has been configured in
Customizing for <LS>Quality Management</> so that a certificate is not
required. However, since you have entered a certificate type, a
certificate will be required in the goods receipt for the purchase
order.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check your entries for the control key and for the certificate type.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message M3744 - The control key for QM does not require a certificate type ?

  The SAP error message M3744, "The control key for QM does not require a certificate type," typically occurs in the context of Quality Management (QM) processes when there is an issue with the configuration of the control key associated with a particular operation or task.
  Cause:
  This error usually arises due to one of the following reasons:
  
  
  Control Key Configuration: The control key assigned to the operation does not have the necessary settings to require a certificate type. This can happen if the control key is not configured to handle quality certificates or if it is set to a type that does not require certification.
  
  
  Missing Certificate Type: The system expects a certificate type to be assigned to the operation, but the control key configuration does not support it.
  
  
  Incorrect Assignment: The operation or task may be incorrectly assigned a control key that is not intended for quality management processes.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Control Key Settings:
  
  Go to the configuration settings for the control key in the SAP system (Transaction code: OPL8).
  Verify that the control key assigned to the operation is configured to require a certificate type. If it is not, you may need to change the control key or modify its settings.
  
  
  
  Assign a Valid Control Key:
  
  If the current control key does not support certificate types, consider assigning a different control key that is configured for quality management and requires a certificate type.
  
  
  
  Review Operation Assignment:
  
  Ensure that the operation or task is correctly assigned to the appropriate control key that aligns with the quality management requirements.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or consult with your SAP QM consultant to understand the specific requirements for control keys and certificate types in your organization's processes.
  
  
  
  Testing:
  
  After making changes, test the process again to ensure that the error is resolved and that the quality management processes function as expected.
  
  
  
  Related Information:
  
  Control Keys: Control keys in SAP define how operations are processed in production and can dictate whether quality checks are required.
  Certificate Types: These are used in quality management to specify the type of quality certificate that is needed for a particular operation or material.
  Quality Management Configuration: Understanding the overall configuration of QM in your SAP system can help in troubleshooting similar issues.
  
  If the problem persists after following these steps, it may be beneficial to engage with your SAP support team or a consultant who specializes in SAP QM for further assistance.