How To Fix M3390 - Enter the reminder levels in ascending order

SAP Error Message - Details

• Message type: E = Error

• Message class: M3 - Material Master

• Message number: 390

• Message text: Enter the reminder levels in ascending order

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message M3390 - Enter the reminder levels in ascending order ?

  The SAP error message M3390, "Enter the reminder levels in ascending order," typically occurs in the context of setting up reminder levels for accounts receivable or accounts payable in the SAP system. This error indicates that the reminder levels you are trying to enter are not in the correct ascending order, which is a requirement for the system to process them correctly.
  Cause:
  The error is caused by the following:
  
  The reminder levels (e.g., 1st reminder, 2nd reminder, etc.) have been entered in a non-sequential order. For example, if you enter levels as 2, 1, 3, the system will throw this error because it expects them to be in ascending order (1, 2, 3).
  
  Solution:
  To resolve this error, follow these steps:
  
  Review Reminder Levels: Go to the configuration or entry screen where you are setting the reminder levels.
  Check Order: Ensure that the reminder levels are entered in ascending order. For example, if you have three levels, they should be entered as:
  
  Level 1: 1
  Level 2: 2
  Level 3: 3
  
  
  Correct the Entries: If you find any levels that are out of order, correct them by re-entering them in the proper sequence.
  Save Changes: After making the necessary adjustments, save your changes and try to proceed with the transaction again.
  
  Related Information:
  
  Transaction Codes: The error may occur in various transaction codes related to accounts receivable or accounts payable, such as F110 (Automatic Payment Transactions) or F-28 (Post Incoming Payments).
  Configuration Path: If you are configuring reminder levels, you may find the settings under:
  
  SPRO ? Financial Accounting ? Accounts Receivable and Accounts Payable ? Business Transactions ? Dunning ? Define Dunning Levels.
  
  
  Dunning Procedure: Ensure that the dunning procedure you are using is correctly set up and that the reminder levels are defined as per your business requirements.
  
  If you continue to experience issues after following these steps, it may be helpful to consult with your SAP administrator or refer to SAP documentation for further troubleshooting.