How To Fix M2808 - Company code & for sales org. & does not exist (document &)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: M2 - LIS: Generating and updating info structures

  • Message number: 808

  • Message text: Company code & for sales org. & does not exist (document &)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message M2808 - Company code & for sales org. & does not exist (document &) ?

    The SAP error message M2808 indicates that there is an issue with the configuration of the company code and sales organization in the system. Specifically, the error message states that the specified company code and sales organization combination does not exist in the system for the document being processed.

    Cause:

    1. Incorrect Configuration: The company code and sales organization may not be properly configured in the system. This can happen if the sales organization has not been assigned to the company code in the configuration settings.
    2. Data Entry Error: There may be a typo or incorrect entry in the document that references the company code or sales organization.
    3. Missing Master Data: The necessary master data for the sales organization or company code may not have been created or activated.
    4. Document Type Issues: The document type being used may not be compatible with the specified company code and sales organization.

    Solution:

    1. Check Configuration:

      • Go to the SAP configuration settings (transaction code SPRO).
      • Navigate to Enterprise Structure > Definition > Sales Organization.
      • Ensure that the sales organization is assigned to the correct company code.
    2. Verify Master Data:

      • Check if the sales organization and company code exist in the master data.
      • Use transaction codes like OVXK (for sales organization) and OBY6 (for company code) to verify their existence and configuration.
    3. Review Document Entry:

      • Double-check the document you are trying to process for any errors in the company code or sales organization fields.
      • Ensure that the correct values are being used.
    4. Check Document Type:

      • Ensure that the document type being used is valid for the combination of company code and sales organization.
    5. Consult with SAP Basis or Functional Team:

      • If the issue persists, consult with your SAP Basis or functional team to investigate further. They may need to check for any inconsistencies in the configuration or data.

    Related Information:

    • Transaction Codes:

      • SPRO: Access to the SAP Reference IMG for configuration.
      • OVXK: Configuration for sales organizations.
      • OBY6: Configuration for company codes.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for M2808 in the SAP Support Portal.

    • Documentation: Review SAP documentation related to sales and distribution (SD) module configuration for more detailed guidance on setting up company codes and sales organizations.

    By following these steps, you should be able to identify and resolve the issue causing the M2808 error message in SAP.

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