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How To Fix M2737 - Customer name range for & exhausted!


SAP Error Message - Details

  • Message type: E = Error

  • Message class: M2 - LIS: Generating and updating info structures

  • Message number: 737

  • Message text: Customer name range for & exhausted!

  • Show details Hide details
  • What causes this issue?

    The customer name range for &V1& has been exhausted.

    System Response

    The system cannot issue any other numbers. That is why the current
    activity was terminated.

    How to fix this error?

    Delete &V1& that are no longer required, in order to gain more room in
    your name range.
    If this is not possible, contact your SAP consultant to obtain more
    customer name ranges.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message M2737 - Customer name range for & exhausted! ?

    The SAP error message M2737 "Customer name range for & exhausted!" typically occurs when the system has run out of available customer name ranges for a specific customer or vendor. This can happen in scenarios where the system has a limited number of name ranges defined, and all of them have been utilized.

    Cause:

    1. Exhausted Name Ranges: The system has a finite number of name ranges for customers or vendors, and all available ranges have been assigned.
    2. Configuration Issues: The configuration for customer or vendor number ranges may not be set up correctly, leading to exhaustion.
    3. Data Migration Issues: If data has been migrated from another system, it may have consumed all available name ranges without proper management.

    Solution:

    1. Check Number Ranges:

      • Go to the transaction code SNRO (Number Range Objects).
      • Look for the relevant number range object for customers (e.g., KNA1 for customers).
      • Check the current status of the number ranges and see if they are exhausted.
    2. Extend Number Ranges:

      • If the number ranges are exhausted, you can extend them by creating new intervals.
      • In the SNRO transaction, select the relevant number range object and create a new interval with a higher number.
    3. Adjust Configuration:

      • Ensure that the configuration for customer and vendor number ranges is set up correctly in the system.
      • You may need to consult with your SAP Basis or configuration team to ensure that the settings are appropriate.
    4. Data Cleanup:

      • If there are old or unused customer records, consider archiving or deleting them to free up name ranges.
    5. Consult Documentation:

      • Review SAP documentation or notes related to number range management for any specific guidelines or best practices.

    Related Information:

    • Transaction Codes:

      • SNRO - Number Range Object Management
      • OBD2 - Define Number Ranges for Customers
      • OBD1 - Define Number Ranges for Vendors
    • SAP Notes: Check for any relevant SAP Notes that may address this issue or provide additional guidance.

    • User Roles: Ensure that you have the necessary authorizations to make changes to number ranges.

    If the issue persists after following these steps, it may be beneficial to consult with SAP support or your internal SAP team for further assistance.

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