How To Fix M2587 - Incorrect shipment document, shipment type &, service agent &, TPP &

M2587 - Overview

• Message type: E = Error

• Message class: M2 - LIS: Generating and updating info structures

• Message number: 587

• Message text: Incorrect shipment document, shipment type &, service agent &, TPP &

What causes this issue?

Inconsistencies occurred when the system tried to determine the update
group for the current shipment document. It is possible that the
respective service agent, the shipment type or the transportation
planning point has for this shipment document has been deleted.

System Response

The document cannot be processed any further.

Error message extract from SAP system. Copyright SAP SE.

M2587 - Details

• The SAP error message M2587 indicates that there is an issue with the shipment document in the context of transportation management. Specifically, it points to an incorrect shipment type, service agent, or third-party provider (TPP) associated with the shipment.
  
  Cause:
  The error can occur due to several reasons:
  
  Incorrect Shipment Type: The shipment type specified in the document does not match the expected values in the system.
  Invalid Service Agent: The service agent assigned to the shipment may not be valid or may not be set up correctly in the system.
  Third-Party Provider Issues: The third-party provider (TPP) may not be correctly configured or may not match the shipment requirements.
  Master Data Issues: There may be inconsistencies or missing data in the master data related to the shipment, such as customer, vendor, or material master records.
  
  Configuration Issues: The configuration settings in the SAP system for transportation management may not be set up correctly.
  
  
  Solution:
  To resolve the M2587