How To Fix M2580 - Connection to the transport group only possible in the customer system.

SAP Error Message - Details

• Message type: E = Error

• Message class: M2 - LIS: Generating and updating info structures

• Message number: 580

• Message text: Connection to the transport group only possible in the customer system.

What causes this issue?

You are in a SAP system. The connection to the transport group
should only be done in a customer system.

System Response

The connection to the transport group is not possible.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message M2580 - Connection to the transport group only possible in the customer system. ?

  The SAP error message M2580, "Connection to the transport group only possible in the customer system," typically occurs in the context of transport management within SAP systems. This error indicates that there is an issue with the transport configuration, particularly when trying to connect to a transport group that is not properly set up or is being accessed from a non-customer system (like a development or quality assurance system).
  Cause:
  
  Transport Group Configuration: The transport group may not be correctly configured in the system. This can happen if the transport routes are not set up properly or if the system is not recognized as part of the transport group.
  System Type: The error often arises when trying to perform transport operations from a non-customer system (like a development or quality assurance system) that is not allowed to connect to the transport group.
  Authorization Issues: There may be authorization issues preventing the system from accessing the transport group.
  Transport Directory Issues: Problems with the transport directory or transport layer configuration can also lead to this error.
  
  Solution:
  
  
  Check Transport Group Configuration:
  
  Ensure that the transport group is correctly defined in the system. You can check this in transaction STMS (Transport Management System).
  Verify that the system is included in the correct transport group.
  
  
  
  System Type Verification:
  
  Confirm that you are working in a customer system. Only customer systems can connect to transport groups. If you are in a development or quality assurance system, you may need to switch to a customer system to perform the operation.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to perform transport operations. Check the roles and authorizations assigned to the user.
  
  
  
  Transport Directory and Layer:
  
  Check the transport directory settings and ensure that the transport layer is correctly configured. You can do this in transaction SE03 (Transport Organizer Tools).
  
  
  
  Consult SAP Notes:
  
  Look for relevant SAP Notes that might address this specific error. SAP Notes often provide additional insights or patches that can resolve known issues.
  
  
  
  System Restart:
  
  In some cases, restarting the SAP system can help resolve temporary issues related to transport management.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  STMS: Transport Management System
  SE03: Transport Organizer Tools
  SE09: Workbench Organizer
  SE10: Customizing Organizer
  
  
  
  SAP Documentation: Refer to the official SAP Help Portal for detailed documentation on transport management and troubleshooting transport-related issues.
  
  
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  
  If the problem persists after trying the above solutions, it may be necessary to consult with your SAP Basis team or SAP support for further assistance.