How To Fix M2497 - Generated version was recovered

SAP Error Message - Details

• Message type: E = Error

• Message class: M2 - LIS: Generating and updating info structures

• Message number: 497

• Message text: Generated version was recovered

What causes this issue?

The revised version of the update rules is deleted and the version that
was active at the time when the update was generated is reloaded.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

The reloaded update rules must still be saved.

System Response

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message M2497 - Generated version was recovered ?

  The SAP error message M2497, which states "Generated version was recovered," typically occurs in the context of Material Management (MM) and is related to the generation of a version for a material master record or a related document. This message indicates that the system has encountered an issue while trying to generate a new version of a material or document, and it has reverted to a previously saved version.
  Cause:
  
  Data Inconsistency: There may be inconsistencies in the data being processed, which can prevent the system from generating a new version.
  Locking Issues: If another user or process is currently accessing or modifying the same material or document, it can lead to conflicts.
  Configuration Issues: Incorrect configuration settings in the material master or related modules can lead to errors during version generation.
  System Errors: Temporary system errors or issues with the database can also cause this message to appear.
  
  Solution:
  
  Check for Locks: Ensure that no other users or processes are currently editing the same material or document. You can use transaction codes like SM12 to check for locks.
  Review Data: Check the data for inconsistencies or errors. Ensure that all required fields are filled out correctly and that there are no invalid entries.
  Reprocess the Transaction: If the error occurred during a specific transaction, try to reprocess it after resolving any identified issues.
  Check Configuration: Review the configuration settings related to the material master and ensure they are set up correctly.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM01 (Create Material), MM02 (Change Material), and MM03 (Display Material) to manage material master records.
  Version Management: Understand how version management works in SAP and the implications of changes made to material master records.
  User Authorizations: Ensure that users have the necessary authorizations to perform actions related to material master records, as insufficient permissions can lead to errors.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the M2497 error message in SAP.